Analyze your CV for People & Culture / Human Resources Manager at World Vision
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
Purpose of the position:
The P&C Manager is responsible for leading the overall P&C functions including work-force planning, recruitment, staff administration management, staff development, in alignment with National Office and OP 2030
This role is responsible for planning, review and implementation of mechanisms of attracting, developing, utilizing and retaining a committed high quality workforce in line with World Vision strategy and policies through effective business partnering. P&C Manager is responsible to manage and support the implementation of People & Culture policies, processes and initiatives to optimize organizational performance in alignment with NO Strategy, partnership standards, and local labor laws and ensure staff well-being.
Major Responsibilities:
1. Strategic P&C priorities
Coordinate the review of policies to align with National Office and our promise 2030
Coordinate the review of WV structures to reflect the current context
Engage with Security Manager to identify potential security risks affecting staff and set up mitigation measures
Facilitate review of policies on volunteers to align with National Office interventions
Initiate education of staff on general wellbeing at work, and trauma healing and Reconciliation using recognized institutions and reading materials
Work closely with the National Office program staff to redefine roles and responsibilities required for better intervention and ensure required skills for National Office interventions are attracted and retained
Work with line managers to revise core job descriptions to align with Our Promise 2030. This is also key to our progress for talent and succession planning.
Work with SLT to develop workforce planning that can respond to National Office and OP2030 requirement.
Increase interactions with frontline staff to monitor behavioral issues that may arise due to change of work environment and increase awareness sessions on National Office intervention behaviors
Facilitate identification of potential staff who would manage the office in case IAs evacuation and support them with skills to adapt to changing context
Establish communication mechanism that prevents misinterpretation of situation for ensuring staff safety in high-risk contexts.
During emergencies, develop and monitor implementation of Response strategy/plan that addresses WV strategic goals to meet humanitarian needs
Implemented and Leveraged understanding and utilization of Human resources Information system (HRIS), the first Partnership-wide information system for people data
2. Review of P&C Policies
Lead in the review of P&C manual, existing policies and also develop new policies as deemed necessary
Ensure P&C policies are aligned to both partnership standards and local labour law
Monitor implementation of P&C policies, assist with interpretation and enforcement of the same
In consultation with P&C Director assist in the review of international staff local policies such as, housing, phone, and dependents education policies
Lead in the contextualization of GC policies as may be required
3. Recruitment Processes
Coordinate recruitment of all national positions through screening, selection, interview processes, placement and facilitate all separation processes according to the labour law
In liaison with P&C director coordinate interviews for international positions
Provide support during interviews to ensure assessment of Christian Commitment, Child Protection, Gender & Diversity are addressed during recruitment process.
Work toward attainment of recommended gender balance ratios 70:30.
4. Learning and Development
In collaboration with OD, Learning and Development Officer, ensure the OCP is developed
Monitor the effectiveness of learning and development initiatives implemented through OCP
Ensure Talent management is implemented ,staff actively engaged and knowledge gained is applied in daily work
5. International Staff
Administer international policies through online databases such as PAF and ensure that international staff changes are recorded, approved and filed
In liaison with administration ensure all international staff access facilities as outlined in the international HR manual
In collaboration with P&C total rewards officer, ensure all documents pertaining to work permits are submitted to relevant authorities and work permits acquired
Ensure International staff benefits are tracked and monitored
6. Support to line Managers
In collaboration with P&C director and line managers resolve any people issues that require P&C attention
Support line managers build capacity on people management
8. Staff well being
Contextualize and facilitate the implementation of Staff Well Being initiatives in (Medical and life Insurance schemes) in alignment with local labour laws and GC Health minimum standards and staff wellbeing initiatives
In liaison with certified CISM provide/arrange for psychosocial support to staff in need of trauma counselling
Respond to all emergencies related to staff ( e.g medical accidents, death)
In liaison with security coordinator ensure all incidences related to staff and organizational losses are reported through IIM within expected timeframe
9. Our people
Enter, review and update all information on OurPeople database on daily basis maintaining 100% data accuracy
Train new staff and conduct refresher training for old staff on OurPeople information management
Reporting
Prepare and submit monthly, quarterly, annual narrative and statistical reports Coordinate P&C Score Card reporting.
Represent the organization, maintain effective networks and share best practices with key stakeholders ie; other NGOs, UN agencies, Government Offices, EA Regional Office and the Global Center.
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
Minimum Qualification required:
Minimum Qualification required: Degree in Human Resources, Public Administration, MBA, or related field Human Resources, MPA HRM (Public Administration)
Experience: 5 years in Human Resource Management
Preferred: At least 3 years of managerial experience in an international organization
Technical Skills & Abilities:
Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
Effective communication skills
Good understanding of World Vision operations
Ability to maintain effective working relationships with staff and partners at all levels
Excellent interpersonal and coaching skills.
Ability to work with various departments and foster teamwork
Skills in database management and record keeping
Ability to maintain the highly confidential nature of human resources work
Ability to exhibit an exemplary lifestyle as interpreted in the specific local context
Proven candidate sourcing and relationship building skills
Experience in working in a multi- cultural environment. Experience in a hardship context will be an added advantage
High level of commitment and working with minimal supervision
Commitment to World Vision objectives and ministry, mission statement and core values
Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
Able to respond to deadlines
Integrity and strong interpersonal skills
Customer Service orientation
Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel
Ability to work well within a team and to build and promote team spirit
Working Environment / Conditions:
Work environment: Office-based with frequent travel to the field
Travel: 10% Domestic/international travel is required.
On call:10%
The P&C Manager is responsible for leading the overall P&C functions including work-force planning, recruitment, staff administration management, staff development, in alignment with National Office and OP 2030
This role is responsible for planning, review and implementation of mechanisms of attracting, developing, utilizing and retaining a committed high quality workforce in line with World Vision strategy and policies through effective business partnering. P&C Manager is responsible to manage and support the implementation of People & Culture policies, processes and initiatives to optimize organizational performance in alignment with NO Strategy, partnership standards, and local labor laws and ensure staff well-being.
Major Responsibilities:
1. Strategic P&C priorities
Coordinate the review of policies to align with National Office and our promise 2030
Coordinate the review of WV structures to reflect the current context
Engage with Security Manager to identify potential security risks affecting staff and set up mitigation measures
Facilitate review of policies on volunteers to align with National Office interventions
Initiate education of staff on general wellbeing at work, and trauma healing and Reconciliation using recognized institutions and reading materials
Work closely with the National Office program staff to redefine roles and responsibilities required for better intervention and ensure required skills for National Office interventions are attracted and retained
Work with line managers to revise core job descriptions to align with Our Promise 2030. This is also key to our progress for talent and succession planning.
Work with SLT to develop workforce planning that can respond to National Office and OP2030 requirement.
Increase interactions with frontline staff to monitor behavioral issues that may arise due to change of work environment and increase awareness sessions on National Office intervention behaviors
Facilitate identification of potential staff who would manage the office in case IAs evacuation and support them with skills to adapt to changing context
Establish communication mechanism that prevents misinterpretation of situation for ensuring staff safety in high-risk contexts.
During emergencies, develop and monitor implementation of Response strategy/plan that addresses WV strategic goals to meet humanitarian needs
Implemented and Leveraged understanding and utilization of Human resources Information system (HRIS), the first Partnership-wide information system for people data
2. Review of P&C Policies
Lead in the review of P&C manual, existing policies and also develop new policies as deemed necessary
Ensure P&C policies are aligned to both partnership standards and local labour law
Monitor implementation of P&C policies, assist with interpretation and enforcement of the same
In consultation with P&C Director assist in the review of international staff local policies such as, housing, phone, and dependents education policies
Lead in the contextualization of GC policies as may be required
3. Recruitment Processes
Coordinate recruitment of all national positions through screening, selection, interview processes, placement and facilitate all separation processes according to the labour law
In liaison with P&C director coordinate interviews for international positions
Provide support during interviews to ensure assessment of Christian Commitment, Child Protection, Gender & Diversity are addressed during recruitment process.
Work toward attainment of recommended gender balance ratios 70:30.
4. Learning and Development
In collaboration with OD, Learning and Development Officer, ensure the OCP is developed
Monitor the effectiveness of learning and development initiatives implemented through OCP
Ensure Talent management is implemented ,staff actively engaged and knowledge gained is applied in daily work
5. International Staff
Administer international policies through online databases such as PAF and ensure that international staff changes are recorded, approved and filed
In liaison with administration ensure all international staff access facilities as outlined in the international HR manual
In collaboration with P&C total rewards officer, ensure all documents pertaining to work permits are submitted to relevant authorities and work permits acquired
Ensure International staff benefits are tracked and monitored
6. Support to line Managers
In collaboration with P&C director and line managers resolve any people issues that require P&C attention
Support line managers build capacity on people management
8. Staff well being
Contextualize and facilitate the implementation of Staff Well Being initiatives in (Medical and life Insurance schemes) in alignment with local labour laws and GC Health minimum standards and staff wellbeing initiatives
In liaison with certified CISM provide/arrange for psychosocial support to staff in need of trauma counselling
Respond to all emergencies related to staff ( e.g medical accidents, death)
In liaison with security coordinator ensure all incidences related to staff and organizational losses are reported through IIM within expected timeframe
9. Our people
Enter, review and update all information on OurPeople database on daily basis maintaining 100% data accuracy
Train new staff and conduct refresher training for old staff on OurPeople information management
Reporting
Prepare and submit monthly, quarterly, annual narrative and statistical reports Coordinate P&C Score Card reporting.
Represent the organization, maintain effective networks and share best practices with key stakeholders ie; other NGOs, UN agencies, Government Offices, EA Regional Office and the Global Center.
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
Minimum Qualification required:
Minimum Qualification required: Degree in Human Resources, Public Administration, MBA, or related field Human Resources, MPA HRM (Public Administration)
Experience: 5 years in Human Resource Management
Preferred: At least 3 years of managerial experience in an international organization
Technical Skills & Abilities:
Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
Effective communication skills
Good understanding of World Vision operations
Ability to maintain effective working relationships with staff and partners at all levels
Excellent interpersonal and coaching skills.
Ability to work with various departments and foster teamwork
Skills in database management and record keeping
Ability to maintain the highly confidential nature of human resources work
Ability to exhibit an exemplary lifestyle as interpreted in the specific local context
Proven candidate sourcing and relationship building skills
Experience in working in a multi- cultural environment. Experience in a hardship context will be an added advantage
High level of commitment and working with minimal supervision
Commitment to World Vision objectives and ministry, mission statement and core values
Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
Able to respond to deadlines
Integrity and strong interpersonal skills
Customer Service orientation
Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel
Ability to work well within a team and to build and promote team spirit
Working Environment / Conditions:
Work environment: Office-based with frequent travel to the field
Travel: 10% Domestic/international travel is required.
On call:10%