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About this job
Quality Assurance Officer
Reports to: Production Manager
Purpose: Ensure that data results from the laboratory are accurate and quality assurance procedures are followed.
Specific Responsibilities and Duties
Quality Management Systems
Develop, implement, and maintain the laboratory’s quality management system in alignment with ISO 15189 or other relevant standards.
Policy and Procedure Development
Collaborate with lab technicians to establish, review, and revise laboratory policies, procedures, and protocols.
Ensure all laboratory practices adhere to established quality standards.
Documentation and Record Keeping
Oversee the documentation and record-keeping process to ensure compliance with regulatory and accreditation requirements.
Conduct regular audits of laboratory documentation and records.
Internal Audits and Inspections
Plan and conduct internal audits to assess the effectiveness of quality assurance processes and identify areas for improvement.
Develop corrective and preventive action (CAPA) plans in response to audit findings.
Compliance and Accreditation
Monitor and maintain compliance with relevant regulatory agencies and accreditation bodies.
Prepare and coordinate laboratory accreditation and certification processes.
Training and Education
Develop and deliver quality assurance training programs for laboratory staff, production staff, and other employees to enhance awareness and compliance with quality standards.
Risk Assessment and Management
Conduct risk assessments and assist in developing risk management strategies to mitigate potential issues affecting laboratory operations and production.
Address and document deviations and non-conformities as they arise.
Continuous Improvement
Identify opportunities for process improvement and lead quality improvement initiatives.
Analyze data to monitor trends and recommend corrective actions.
Supplier and Vendor Quality Assessment
Evaluate and maintain a list of approved suppliers and vendors, ensuring their adherence to quality standards.
Collaborate with procurement to manage supplier relationships.
Communication and Reporting
Provide regular reports and updates to laboratory management on quality assurance activities, issues, and achievements.
Serve as a point of contact for external auditors and inspectors.
Other Duties
Review and authorize lab results.
Be accountable for lab services costs by raising invoices.
Perform any other job as assigned by a superior that seems relevant.
Education
Bachelor’s degree in Food Science, Laboratory, or relevant equivalent education and experience.
Qualifications and Skills
Knowledge of ISO 9000 quality management systems and ISO 15189 laboratory quality management systems.
Ability to coordinate daily tasks around unplanned activities that become a priority.
Well-developed interpersonal, oral, and written communication skills.
Demonstrate customer service and capacity to build relationships in the workplace.
Auditing skills.
Experience
At least 5 years’ experience working as a Quality Assurance Officer.
Mode of Application
All applications should be sent to hr@choboinvestments.com or ralmas@choboinvestments.com.
Deadline
30th of May 2025.
Reports to: Production Manager
Purpose: Ensure that data results from the laboratory are accurate and quality assurance procedures are followed.
Specific Responsibilities and Duties
Quality Management Systems
Develop, implement, and maintain the laboratory’s quality management system in alignment with ISO 15189 or other relevant standards.
Policy and Procedure Development
Collaborate with lab technicians to establish, review, and revise laboratory policies, procedures, and protocols.
Ensure all laboratory practices adhere to established quality standards.
Documentation and Record Keeping
Oversee the documentation and record-keeping process to ensure compliance with regulatory and accreditation requirements.
Conduct regular audits of laboratory documentation and records.
Internal Audits and Inspections
Plan and conduct internal audits to assess the effectiveness of quality assurance processes and identify areas for improvement.
Develop corrective and preventive action (CAPA) plans in response to audit findings.
Compliance and Accreditation
Monitor and maintain compliance with relevant regulatory agencies and accreditation bodies.
Prepare and coordinate laboratory accreditation and certification processes.
Training and Education
Develop and deliver quality assurance training programs for laboratory staff, production staff, and other employees to enhance awareness and compliance with quality standards.
Risk Assessment and Management
Conduct risk assessments and assist in developing risk management strategies to mitigate potential issues affecting laboratory operations and production.
Address and document deviations and non-conformities as they arise.
Continuous Improvement
Identify opportunities for process improvement and lead quality improvement initiatives.
Analyze data to monitor trends and recommend corrective actions.
Supplier and Vendor Quality Assessment
Evaluate and maintain a list of approved suppliers and vendors, ensuring their adherence to quality standards.
Collaborate with procurement to manage supplier relationships.
Communication and Reporting
Provide regular reports and updates to laboratory management on quality assurance activities, issues, and achievements.
Serve as a point of contact for external auditors and inspectors.
Other Duties
Review and authorize lab results.
Be accountable for lab services costs by raising invoices.
Perform any other job as assigned by a superior that seems relevant.
Education
Bachelor’s degree in Food Science, Laboratory, or relevant equivalent education and experience.
Qualifications and Skills
Knowledge of ISO 9000 quality management systems and ISO 15189 laboratory quality management systems.
Ability to coordinate daily tasks around unplanned activities that become a priority.
Well-developed interpersonal, oral, and written communication skills.
Demonstrate customer service and capacity to build relationships in the workplace.
Auditing skills.
Experience
At least 5 years’ experience working as a Quality Assurance Officer.
Mode of Application
All applications should be sent to hr@choboinvestments.com or ralmas@choboinvestments.com.
Deadline
30th of May 2025.