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About this job

Relationship Manager - Corporate and Commercial Banking

Organization: United Bank for Africa (UBA) Tanzania

Job Objective: Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products and services to corporate companies.

Key Duties and Responsibilities

Maximize account profitability by selling other bank products and services to existing customers.
Drive collections in customers’ accounts to support FX and other business lines.
Identify and develop conglomerates banking relationships.
Ensure proper documentation throughout the credit application and availment process.
Source for and monitor customers’ tenured investments or facilities.
Respond promptly and satisfactorily to customers’ daily requests and complaints.
Prepare weekly and monthly statistics/performance reports for management use.
Monitor customers’ main accounts regularly.
Reconcile all transactions on customers’ accounts where and when necessary.
Initiate and carry out recovery actions on non-performing credit facilities.
Maintain a comprehensive database of customers’ operational records, including existing and prospective customer data.
Perform other duties as assigned by the Head of Corporate and Commercial Banking.


Reporting Relationships

Functionally reports to: Head of Corporate and Commercial Banking
Administratively reports to: Head of Corporate and Commercial Banking


Location
Headquarters (HQ), Tanzania

Key Performance Indicators (KPIs)

Actual deposit growth against budget
Achievement of Profit Before Tax (PBT) budget
Timeliness in delivering revenue generation reports
Number of corporate accounts opened per annum
Timeliness and effectiveness in completion of assigned tasks
Efficiency level at executing scheduled and ad hoc assignments
Effectiveness in establishing new relationships
Targets assigned versus actual achievement


Minimum Education Qualifications

Bachelor’s Degree in any field
Master’s degree and professional certification is an added advantage


Minimum Experience

Minimum 4 years in Relationship Management/Marketing experience
Credit experience is required


Key Competencies
Knowledge

Internal processes and policies of the bank
Good understanding of the financial services sector
Bank products and services

Skills and Competencies

Interpersonal skills
Advisory skills
Strategic thinking
Relationship management
Negotiation and analytical skills
Product development
Leadership skills
Selling and marketing skills


How to Apply
Submit your CV, Cover Letter, and all Academic Certificates via email to: recruitment.tanzania@ubagroup.com
The subject title of your email must be: “Application for Relationship Manager”

Application Deadline
19th April 2026