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About this job
Platinum Credit Limited is a credit only Micro-Finance Company licensed in Tanzania under the Company’s Act
We’re Hiring
Relationship Officer 1
1 Position Available.
Main Responsibilities
Ensure that the portfolio is performing within the company acceptable limits.
Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
Ensure retention of customers.
Address customer concerns/complaints
Provide support to all other functions of the department and company
Ensure all new customers are on-boarded successfully within 3 days of allocation.
Ensure settlements are done timely and according to the company policies.
Ensure constant and frequent communication with clients providing complete, concise account information and guidance.
Prepare weekly portfolio performance reports.
Daily conversion reports.
Report on key findings, issues and concerns that arise.
Job Qualifications & Skills
At least 2 years’ experience.
Proficient in computer application.
Ability to coach, lead and manage a team.
Good Customer care skills.
Good problem-analysis and solving skills.
Possess analytical, Good communication, and reporting skills.
Work Stations: Dar es Salaam and Arusha.
How to Apply :
Applications should be submitted to careers@platinumcredit.co.tz
Deadline: Thursday 30th March, 2023.
We’re Hiring
Relationship Officer 1
1 Position Available.
Main Responsibilities
Ensure that the portfolio is performing within the company acceptable limits.
Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
Ensure retention of customers.
Address customer concerns/complaints
Provide support to all other functions of the department and company
Ensure all new customers are on-boarded successfully within 3 days of allocation.
Ensure settlements are done timely and according to the company policies.
Ensure constant and frequent communication with clients providing complete, concise account information and guidance.
Prepare weekly portfolio performance reports.
Daily conversion reports.
Report on key findings, issues and concerns that arise.
Job Qualifications & Skills
At least 2 years’ experience.
Proficient in computer application.
Ability to coach, lead and manage a team.
Good Customer care skills.
Good problem-analysis and solving skills.
Possess analytical, Good communication, and reporting skills.
Work Stations: Dar es Salaam and Arusha.
How to Apply :
Applications should be submitted to careers@platinumcredit.co.tz
Deadline: Thursday 30th March, 2023.