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About this job
UBA is Africa’s best and most resilient banking group with operations in 20 African countries and offices in three global financial centers.
Remittance Officer Job Vacancy at United Bank for Africa (UBA)
POSITION: Remittance Officer
Location: Head Office
QUALIFICATION & EXPERIENCE
Bachelor Degree or equivalent
MBA/ Master’s Degree or a relevant professional qualification will be an advantage
Minimum of three (3) years’ experience in Banking, Microfinance or Payments systems
Product penetration
Implementation of business and development plan
Growth of remittance revenue
Customer services
KEY COMPETENCY
Knowledge
In-depth knowledge of the business environment and Digital banking products
Fraud and Operational risk knowledge
Revenue assurance and Product Knowledge
Regulatory and legal knowledge
Skill/Competencies
Strong business development and selling skills
Excellent interpersonal and communication skills
Strong negotiation skill.
ROLES & RESPONSIBILITIES
Business Development
Develop and execute product plans to support remittance and other digital products
Identify and implement innovative revenue generating services
Drive remittance products promotion and rewards to encourage increased adoption and usage
Build and maintain strategic partnerships with key stakeholders
Establish relationship with branch business team to achieve the set branch remittance targets
Recruitment of sub-agents for remittance products to increase cash pick up points.
Performance Monitoring & Analytics
Monitor changes and trends in remittance to ensure competitiveness in the market and alignment to customer preference.
Conduct monthly analysis to ensure product and pricing is in alignment with the industry position.
Closely monitor customer complaints and improve the process to provide simple, functional and reliable products.
Communication & Training
Train and guide staff involved in remittance as per the banks training framework.
Produce and publish detailed product information guides including features and functions, positioning and pricing.
Conduct training to all recruited sub agents.
KEY PERFORMANCE INDICATORS
Product penetration
Implementation of business and development plan
Growth of remittance revenue
Customer services
Knowledge
In-depth knowledge of the business environment and Digital banking products
Fraud and Operational risk knowledge
Revenue assurance and Product Knowledge
Regulatory and legal knowledge
Skill/Competencies
Strong business development and selling skills
Excellent interpersonal and communication skills
Strong negotiation skill.
Only shortlisted candidates will be contacted
HOW TO APPLY
Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.comEmail subject line should read: REMITTANCE OFFICER: APRIL,2023
DEADLINE: 16th APRIL
Remittance Officer Job Vacancy at United Bank for Africa (UBA)
POSITION: Remittance Officer
Location: Head Office
QUALIFICATION & EXPERIENCE
Bachelor Degree or equivalent
MBA/ Master’s Degree or a relevant professional qualification will be an advantage
Minimum of three (3) years’ experience in Banking, Microfinance or Payments systems
Product penetration
Implementation of business and development plan
Growth of remittance revenue
Customer services
KEY COMPETENCY
Knowledge
In-depth knowledge of the business environment and Digital banking products
Fraud and Operational risk knowledge
Revenue assurance and Product Knowledge
Regulatory and legal knowledge
Skill/Competencies
Strong business development and selling skills
Excellent interpersonal and communication skills
Strong negotiation skill.
ROLES & RESPONSIBILITIES
Business Development
Develop and execute product plans to support remittance and other digital products
Identify and implement innovative revenue generating services
Drive remittance products promotion and rewards to encourage increased adoption and usage
Build and maintain strategic partnerships with key stakeholders
Establish relationship with branch business team to achieve the set branch remittance targets
Recruitment of sub-agents for remittance products to increase cash pick up points.
Performance Monitoring & Analytics
Monitor changes and trends in remittance to ensure competitiveness in the market and alignment to customer preference.
Conduct monthly analysis to ensure product and pricing is in alignment with the industry position.
Closely monitor customer complaints and improve the process to provide simple, functional and reliable products.
Communication & Training
Train and guide staff involved in remittance as per the banks training framework.
Produce and publish detailed product information guides including features and functions, positioning and pricing.
Conduct training to all recruited sub agents.
KEY PERFORMANCE INDICATORS
Product penetration
Implementation of business and development plan
Growth of remittance revenue
Customer services
Knowledge
In-depth knowledge of the business environment and Digital banking products
Fraud and Operational risk knowledge
Revenue assurance and Product Knowledge
Regulatory and legal knowledge
Skill/Competencies
Strong business development and selling skills
Excellent interpersonal and communication skills
Strong negotiation skill.
Only shortlisted candidates will be contacted
HOW TO APPLY
Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.comEmail subject line should read: REMITTANCE OFFICER: APRIL,2023
DEADLINE: 16th APRIL