Analyze your CV for Sales and Ticketing Agent at Kenya Airways

Brief Description
To provide excellent service to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty
 
Detailed Description
•       To do Reservations and ticketing for all KQ clients to generate sales.
•       Fare quotes to all KQ clients to provide the best applicable fares and generate sales
•      To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
•       Printing and reconciling of sales returns to account for daily sales.
•       To promote all KQ products to create awareness and generate sales
•       To promote direct telephone sales so as to reduce distribution costs and generate sales
 

Qualifications
 
      
QUALIFICATIONS

‘O’ level Division III
IATA/UFTAA  diploma/basic airline fares and ticketing

 COMPETENCES
 
•       Team player
•       Customer focused
•       Good communication skills
•       Pleasant personality/approachable
•       Self confident and well groomed
•       Excellent knowledge of KQ product