Analyze your CV for Scheduler-Dar es Salaam at Cartrack Tanzania Limited

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About this job

Job Summary
Are you a reliable, well-organized and service-orientated individual? Do you have the ability to work under pressure whilst maintaining quality in a dynamic environment?
We’re a world-leading fleet tracking and management company with over 1,750,000 subscribers across 23 countries. We are looking to recruit a Scheduling Officer to join our team at Dar es Salaam- Tanzania. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
 
Responsibilities;

Schedule technicians to fit new units, perform de-installations and re-installations and other option changes
Interact with customers in line with Cartrack’s customer service procedures
Perform a liaison function between the fitment technicians and customers
Ensure that job requirements are executed in line with quality assurance standard

Requirements

Diploma/Bachelor degree holder
Applied Excel and General Computer Skills
Strong Planning and Organising Skills
Customer Services Orientated
Strong Communication Skills
Call Centre Experience
Previous experience in vehicle tracking environment (advantageous)