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About this job
SERVICE ADMINISTRATORINDUSTRY- AUTOMOTIVELOCATION: LAKE ZONEHR WORLD on behalf of our reputable client, we are looking for a Service Administrator who will assure the process of receiving customers and vehicles in time and in an efficient way and support all aspects of service sales.
RESPONSIBILITIES;
Booking customer's vehicles in for Service and repairs
Advising customers on any work required, including costs
Ordering of parts based on customers' needs
Monitoring for parts handling to ensure an efficient stock level.
Handling incoming goods, receive and inspect all packages delivered, resolving discrepancies
Pre-picking of parts and delivering correct parts to customers and workshops on time.
Responsible for reviewing completed work orders before closing. Items checked to include outside purchases, sublet charges, lube, oil, machine earnings charges, labor, and parts.
Handle customer complaints with integrity and poise, and when necessary refer customers to the appropriate individual for resolution
Diagnose and respond to customer support service call requests
Administration and reporting of complete relevant and applicable documentation accurately, including invoices, payment, and other office forms
Assist with closing warranty work orders as required
QUALIFICATIONS;
A Bachelor's degree in Automobile Engineering
Minimum 4 years experience in truck/automotive service administration
Ability to plan and manage multiple projects
Detailed orientated with high level of accuracy
Interested candidates may send their CV's to recruitment@hrworld.co.tz before 20th June 2023
RESPONSIBILITIES;
Booking customer's vehicles in for Service and repairs
Advising customers on any work required, including costs
Ordering of parts based on customers' needs
Monitoring for parts handling to ensure an efficient stock level.
Handling incoming goods, receive and inspect all packages delivered, resolving discrepancies
Pre-picking of parts and delivering correct parts to customers and workshops on time.
Responsible for reviewing completed work orders before closing. Items checked to include outside purchases, sublet charges, lube, oil, machine earnings charges, labor, and parts.
Handle customer complaints with integrity and poise, and when necessary refer customers to the appropriate individual for resolution
Diagnose and respond to customer support service call requests
Administration and reporting of complete relevant and applicable documentation accurately, including invoices, payment, and other office forms
Assist with closing warranty work orders as required
QUALIFICATIONS;
A Bachelor's degree in Automobile Engineering
Minimum 4 years experience in truck/automotive service administration
Ability to plan and manage multiple projects
Detailed orientated with high level of accuracy
Interested candidates may send their CV's to recruitment@hrworld.co.tz before 20th June 2023