Analyze your CV for Specialist, IT at Standard Bank

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and productionJob PurposeTo provide technical support to all users and other IT department units through infrastructure installation and maintenance in accordance with Group Standards and policies. In addition, Infrastructure Specialists will ensure that all Infrastructures related incidents/faults are prioritized for resolution in order to minimize downtime. This also includes appropriate escalation of issues through Team Leader Infrastructure as necessaryKey Responsibilities/AccountabilitiesReview fault/incident logs to ascertain and address all infrastructure related issuesConduct scheduled maintenance on all infrastructureProvide after-hours support in line with Service Level Agreements to ensure customer satisfactionEnsure all faults/incidents are resolved within agreed SLAs and escalate all faults/incidents to Team LeaderMonitor all LAN/WAN activity to ensure high availability of serviceConduct security checks on the bank’s infrastructure as directed by Team LeaderExecute maintenance activities to ensure high availability of Live and contingency equipmentAdminister all Domain users and equipmentInstallation, support and maintenance of all infrastructure components, including Computers (desktops, servers and laptops),Telecommunications (Voice and Data),  channels/equipment, Printers etcInstall and configure Microsoft Office products, operating systems and other software products according to Group standardsConduct periodic checks on the installed infrastructure and produce reports as directedDeploy security patches and anti-virus software for all machines in the networkConfigure routers, switches and other network accessories in line with Group standardsImplement change requests related to infrastructureParticipate in project implementation as assignedPreferred Qualification and ExperienceBSc qualification in Computer Science, Information Technology/Systems or related fieldCertification/Active Membership of a professional organisation would be an added advantageStrong problem-solving skillsTechnically competent with knowledge of systems management, development and implementation methods and infrastructureMust have knowledge of the bank’s Core systems Knowledge/Technical Skills/ExpertiseAt least one year experience in any of the following areas: IT security, Infrastructure, Technical, support, SystemsAdministration, Applications support, Electronic Banking/Channels Support, Programming, Database Administration, Systems AnalysisBanking/financial industry experience would be an added advantage