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About this job

Industry: Energy/e-commerce
Level: Middle Level
Reporting StructureReport To: Corporate ManagerSupervision: noneInteract: Employees, Management & Customers
Job Requirements
Education: Bachelor’s degree
Experience: 2 years
Ability and Skills: teamwork & leadership, good command of communication
Culture: Multicultural
Software: HR Software
Knowledge: Focuses on customer and market Demonstrates functional excellence
Personality: Flexible & Reliable
Tools: computer
Languages: Kiswahili, English
JOB PURPOSE
Responsible for provision of training specialist support to empower business efficiency and high performance by developing, administering, and supervising training programs for employees through assessment of training needs of a business, through job analysis, career paths, and consultation with respective managers.
Responsibilities
Managerial Responsibilities:

Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
Effectively manage the training budget.
Manage the technologies and technical personnel required to develop, manage and deliver training.

 Functional Responsibilities:

Identify and assess the training needs of the organization through job analysis, career paths, and consultation with Management and Team Leaders.
Develop training manuals that target tangible results.
Implement effective and purposeful training methods.
Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
Support other subsidiaries or group companies when required.
Assess employees’ skills, performance, and productivity to identify areas of improvement.
Drive brand values and philosophy through all training and development activities.
Create a curriculum to facilitate strategic training based on the organization’s goals.
Keep abreast of training trends, developments, and best practices.
Evaluate employees and identify weaknesses
Lead, teach, on-board and evaluate new employees and agents
Build quarterly and annual training program
Track employee success and progress
Implement training KPIs

Other Requirements

Bachelor’s degree in Human Resources, Commerce with Education or Business related field (essential).
A minimum of 2 years’ experience and above in training and development management preferably in marketing and sales.

WORKING RELATIONSHIPS
Internal customers: 

Operation Manager and Team leaders
Training Officers
All staff

External customers:

External training vendors

COMPETENCIES

Functional
Leadership skills
Analytical skills
Curriculum and contents development skills
Training and facilitation skills
Strong communication skills
Computer literacy and office suite knowledge
Problem solving and analysis
Customer Oriented
Excellent team player
Behavioral
Stress tolerance
Flexibility and adaptability
Accountability and Transparency

Application Instructions:

Please submit your application to: hr@tz.wassha.com
Deadline for the application: Tuesday, 10th January 2023