Analyze your CV for Branch Manager at DCB Commercial Bank PLC
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About this job
Branch Manager
Background
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance clients, small to medium-sized businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8–9 branches, more than 700–1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over 3 million customers across the country.
Reporting to: Chief Commercial and Chief Operation Officer
Responsibilities:
Develop workplace banking sales plan, process, and be fully accountable for its execution aligned to the delivery of retail or personal banking balance sheet and income statement growth.
Grow quality asset portfolio and liability through retention of existing and growth of new customer base.
Lead, develop, and manage the branch to ensure achievement of business objectives, with responsibility for revenue generation through increase of non-funded income, non-interest income, and collection of interest.
Develop branch plan including leads/sales prospect management, overall customer experience, and position DCB Bank as a provider of quality customer solutions.
Liaise with the Chief Commercial and Chief Operation Officer to optimize costs through effective resource management, maximize productivity, and foster a customer-centric ethos within the branch.
Build and sustain positive business relationships with clients (including HNW and PEP) across all hierarchical levels and other key stakeholders.
Manage the implementation of all processes and procedures as stipulated in all branch operation manuals.
Build awareness for the team, keep updated, and ensure compliance with all pertinent regulations from BoT, CMSA, TRA, DSE, and ELRA.
Effectively manage the performance of your team in line with the bank’s strategy and policies.
Qualifications and Experience:
Bachelor’s degree in a business-related field, or a Bachelor’s degree in any field with a Master’s degree in business administration.
Five years’ experience in banking business or operations.
Adequate knowledge of banking and back-office branch operations.
Excellent communication and interpersonal skills.
Proven experience in driving performance.
Strong market selling ability and credit analysis skills, with a positive track record in building and maintaining business relationships and networks.
Application Instructions:
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB-BM-05/2025 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 27th May 2025. Hard copy applications will not be accepted.
Background
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance clients, small to medium-sized businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8–9 branches, more than 700–1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over 3 million customers across the country.
Reporting to: Chief Commercial and Chief Operation Officer
Responsibilities:
Develop workplace banking sales plan, process, and be fully accountable for its execution aligned to the delivery of retail or personal banking balance sheet and income statement growth.
Grow quality asset portfolio and liability through retention of existing and growth of new customer base.
Lead, develop, and manage the branch to ensure achievement of business objectives, with responsibility for revenue generation through increase of non-funded income, non-interest income, and collection of interest.
Develop branch plan including leads/sales prospect management, overall customer experience, and position DCB Bank as a provider of quality customer solutions.
Liaise with the Chief Commercial and Chief Operation Officer to optimize costs through effective resource management, maximize productivity, and foster a customer-centric ethos within the branch.
Build and sustain positive business relationships with clients (including HNW and PEP) across all hierarchical levels and other key stakeholders.
Manage the implementation of all processes and procedures as stipulated in all branch operation manuals.
Build awareness for the team, keep updated, and ensure compliance with all pertinent regulations from BoT, CMSA, TRA, DSE, and ELRA.
Effectively manage the performance of your team in line with the bank’s strategy and policies.
Qualifications and Experience:
Bachelor’s degree in a business-related field, or a Bachelor’s degree in any field with a Master’s degree in business administration.
Five years’ experience in banking business or operations.
Adequate knowledge of banking and back-office branch operations.
Excellent communication and interpersonal skills.
Proven experience in driving performance.
Strong market selling ability and credit analysis skills, with a positive track record in building and maintaining business relationships and networks.
Application Instructions:
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB-BM-05/2025 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 27th May 2025. Hard copy applications will not be accepted.