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About this job

Technical Manager – Life Insurance
INDUSTRY: INSURANCE
HR World Ltd on behalf of our client, we are looking for a Technical Manager who will be responsible for leading and managing the company’s life assurance back-office operations to ensure effective underwriting, claims processing, actuarial function, premiums, reinsurance, product development, technical accounting, data integrity, systems oversight, and operational compliance. The ideal candidate will play a critical role in ensuring technical excellence, operational efficiency, and adherence to regulatory standards.
Responsibilities:

Oversee and manage all life insurance back-office functions to ensure operational efficiency and alignment with strategic goals.
Supervise the preparation and execution of premium quotations, claims processing, and commission settlements in line with SLAs and internal policies.
Conduct underwriting assessments for new business, renewals, and claims to ensure compliance with policy terms and risk standards.
Manage premium collection and reconciliation with banks, brokers, and agents while maintaining financial integrity.
Coordinate reinsurance programs including facultative placements and treaty arrangements with periodic reviews.
Identify process inefficiencies and lead initiatives to enhance service delivery and streamline operations.
Ensure accurate technical accounting to support the finance team with insurance-related financial data and analysis.
Oversee actuarial functions including statutory valuations, solvency, pricing, product performance, and vendor engagement.
Prepare and present management information reports and analytics to support data-driven decisions.
Collaborate with IT to ensure system functionality, data protection, and security protocols are upheld.
Monitor industry trends, regulations, and technology developments to guide strategic operational planning.
Provide leadership, mentorship, and performance management to operational staff and build a strong succession pipeline.

Qualifications:

Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Insurance, Economics, or a related field.
Professional qualification such as ACII/FCII or an equivalent designation is mandatory.
Minimum of 10 years’ experience in life insurance operations, with at least 5 years at a senior management level.
Strong business acumen and understanding of life insurance market dynamics.
Knowledge of IT systems, digitization, and system-driven operations is an added advantage.
Proven leadership, planning, and organizational skills with the ability to manage cross-functional teams.
Excellent analytical, reporting, and decision-making capabilities.
High level of integrity, professionalism, and interpersonal communication skills.
Proficiency in Microsoft Office and insurance-related systems.

Interested candidates may send their CVs to career@hrworld.co.tz before 30th June 2025. Only successful candidates will be contacted.