Information Systems Manager & RSSI - L

Job Description

Hardware & Software

• Establish and maintain structured network for computers and phones
• Supervision of setting up of client workstations, UPs and their configurations to the servers.
• Supervision of setting maintenance all IT equipment
• Supervision of Monitoring server performance
• Ensuring smooth Operations of all ERPs within the Company including and not limited to SAP, ANAEL, TAS, and TOMCARD Invoicing among others.
• Train and support users and give the up-to-date information on data processing trends

Disaster Recovery Plan (DRP)

• Ensure establishment and operation of a disaster recovery site for continued availability of services and operations
• Ensure establishment and operation of redundant links between all sites for minimal disruption of services when primary link is not functioning.

Network

• Establishment of network link for all sites with the head office to allow online data transfer
• Provision of Internet link for access to Internet, SAP and Intranet
• Overseas activities several distant sites scattered country wide including 1 depot and 1 LOBP

Security

• Apply IT Logical security fully and according to Total Group Policy (refer group information security reference system manual)
• Apply Information Security standards according to Total Group policy
• Ensure that data backup is executed as per it procedure number CR-PROC-TTAN-SI-004. Pay Particular attention to storage offsite of backup tapes; testing restore procedures regularly etc
• Restore backups and fix current file systems after a system has crashed

Digitization

• Incumbent is responsible for advancing the digitization of processes within TOTAL.
• Developing a digital strategy covering end-to-end strategy, design and implementation of the company's digital roadmap.
• Creating the bridge between data and the business operations within TOTAL
• Connecting digital investments to enterprise KPIs in order to achieve positive digital transformation

Budget

• Plan and Follow-up IT budget (OPEX and CAPEX).
• Assist in reduction of data processing consultancy
• Monitor and control Computer Expenses
• Direct involvement with computer hardware and software suppliers

Reporting, customer service & Relation with stakeholders

• Compile monthly reports to be submitted to head office in Paris
• Follow-up of local incidents and ensure timely response to end users
• Establish good working relationships with people that use computer resources.
• Participate actively in all IT projects

Context and environment

Digitalized environment and IT dependent. Diverse security threats due to variety of sites and users

Candidate profile

• Knowledge of computer Hardware and software; Knowledge on Cisco Networking
• Bachelors’ Degree or advance diploma or its equivalent in computing
• At least 5 years’ experience in IT management position