Direct supervision is normally exercised by an Snr External Relations Officer of Representative who provides guidance on the applicable procedures. Advice may also be provided by relevant functional units at HQ. The incumbent may supervise some support staff. External contacts are predominantly with Partners, media, government embassies and other international organizations on matters of importance to the Organization.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Field(s) of Education
Political Sciences, Social Sciences, International Relations, Journalism, or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Relevant Job Experience
Experience in humanitarian operations in a field environment.
Excellent knowledge of local institution, politics and culture.
Good knowledge of UNHCR operations both at Headquarters and in the Field.
Fund-raising and programming/programme management experience.
Experience of working with social media.
Functional Skills IT-Web Content Management IT-Computer Literacy CO-Drafting and Documentation ER-Inter-Agency External Relations
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
To view occupational safety and health considerations for this duty station, please visit this link:
The Communications Officer reports directly to the Representative in close coordination and consultation with the operation's senior management. Leading the Communications Unit and through a proactive communication strategy, the incumbent will assist the Representative in carrying out communication and advocacy actions for the persons of concern to the High Commissioner and in line with the Agency's mandate. The incumbent must have excellent written and spoken communication skills in English. These will be crucial in assisting the Representation in demonstrating rational and impactful utilization of resources entrusted to UNHCR Tanzania. The products to be developed and shared regularly include; Operational Updates, Fact Sheets, Advocacy Papers, Success Stories, Thematic Brochures etcetera. The incumbent will also have communicate and have liaisons with government. As Swahili is the official language in Tanzania and as some communication is received in Swahili, the incumbent should have knowledge of the language which is key in communication with government. The incumbent must be a strong team player, forging relationships and coordinating activities across multiple internal entities to achieve shared objectives. The incumbent should have a proven ability to work well under pressure on multiple tasks simultaneously, establish priorities, be client-focused and deliver creative and quality output in a time-efficient manner in support of the organization's communication and advocacy priorities. S/he must demonstrate analytical and organizational skills, the ability to adapt quickly and independently carry tasks forward as well as coordinate with others to achieve goals. S/he should be able to handle confidential matters with tact, diplomacy, discretion, and respect for confidentiality.
Dar es Salaam is the major city of the United Republic of Tanzania where the Representation office is situated. The location of the Representation Office is in Masaki, Rufiji Street, and Off Haile Selassie Road. Most international staff members live in the seaside neighborhoods of Masaki and Oyster Bay, and to a lesser extent in Msasani and Mikocheni all of which cluster in and around a peninsula to the north of the city Centre. Masaki and Oyster Bay share the advantages of having a good concentration of internationally-oriented housing and amenities including ajira shops, schools and medical facilities; all are comparatively secure, and of course, enjoy the benefit of being close to the sea. The cost of living is considered high. Security Conditions: The duty station can be described as relatively safe with a stable political environment. However, caution should be exercised when walking in the dark.
BA: International Relations (Required), BA: Journalism (Required), BA: Political Science (Required), BA: Social Science (Required)
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Political awareness, Teamwork & collaboration
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