Humanitarian Information Reporting Officer (HIRO)
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Humanitarian Information Reporting Officer (HIRO)


Humanitarian Information Reporting Officer (HIRO)

World Vision


With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.


Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!


Key Responsibilities:


  • Capture waybills key information into the CTS system timely
  • Generate CTS reports and share them accordingly in a timely manner
  • Ensure functionality of the Last Mile Mobile Solution (LMMS) application
  • Participate in periodical Physical Inventory exercises
  • Ensure timely uploading of periodical approved reports
  • Follow up on CSS and ensure timely uploading
  • Represent the program in Humanitarian Information Reporting ajira forums organized at different national and regional levels
  • Enhance internal controls regularly



  • Key data captured into CTS timely
  • CTS reports are generated timely
  • Functional LMMS
  • Physical Inventory is undertaken precisely
  • Quality reports compiled and submitted
  • Monthly CSS uploaded timely
  • Forums attended
  • Loses mitigated



Required Professional Experience          

  • Three years experience in working with humanitarian operations,
  • Experience in reporting and ICT
  • Experience in working for commodities programs

Required Education, training, license, registration, and certification      

  • Training in commodities management, response training, human resources management, management, and ICT

Preferred Knowledge and Qualifications             

  • Degree in Accountant, Procurement, Information Communication, and Technology, a master’s degree is an added advantage

Travel and/or Work Environment Requirement

  • Refugee camps

Physical Requirements 

  • Should be physically fit 

Language Requirements            

  • English and Swahili

KEY WORKING RELATIONSHIPS Contact (within WV or outside WV)        

WFP Field Staff

They are always on the ground to participate in PI


UNHCR Field Staff         

To resolve challenges associated with beneficiaries’ registration


Plan International         

For child protection issues associated with food services


Refugee community leaders     

Information dissemination to the communities at large


EDP staff           

Periodical PI and reconciliations



  • The role needs regular discussion-making guided by set principles



  • Be Safe and Resilient
  • Deliver Results
  • Build Relationships
  • Be Accountable
  • Learn and Develop
  • Improve and Innovate
  • Partner and Collaborate
  • Embrace Change


Applicant Types Accepted:

Local Applicants Only



Applicant Types Accepted:

Local Applicants Only