Job Vacancy at TEF Consult – Account Manager (B2B / Enterprise Sales), Dar es Salaam (October 2026)

Job Overview

Organization: Tanzania Empowerment Forum Limited (TEF Consult)

Position: Account Manager – B2B / Enterprise Sales

Location: Dar es Salaam, Tanzania

Job Category: Sales, Business Development and Account Management

Education: Degree in Business, Finance or a related field

Experience: 3–5 years

Application Deadline: 31 December 2026

Application Method: Online application through the TEF Consult recruitment portal

Contact Email: info@tef.co.tz

Telephone: +255 758 895 188

About the Role

TEF Consult is seeking a highly motivated, commercially driven and customer-focused Account Manager for a Business-to-Business (B2B) and Enterprise Sales opportunity. The successful candidate will be responsible for managing and growing relationships with medium-sized business customers, driving revenue growth, increasing account value and ensuring that products and services meet customer requirements. The Account Manager will serve as the primary relationship contact and customer advocate, ensuring that customer needs, business objectives and technical requirements are understood and addressed through appropriate enterprise solutions. The role requires strong capabilities in relationship management, consultative selling, commercial negotiations, customer engagement and enterprise technology solutions. The successful candidate will also identify new business opportunities, strengthen existing customer accounts, achieve assigned sales targets and support long-term customer satisfaction.

Key Responsibilities

A. Enterprise Account Management

• Manage and develop relationships with existing and prospective medium-sized business customers.
• Engage customer management teams to understand their business strategies, objectives and operational challenges.
• Develop account plans that align customer requirements with appropriate business and technology solutions.
• Maintain strong customer engagement throughout the sales and account management lifecycle.
• Identify opportunities to increase account value through relevant products and services.
• Build long-term customer relationships that support business growth and retention.

B. Sales and Revenue Growth

• Identify and qualify new revenue-generating opportunities within assigned customer accounts.
• Drive sales of core enterprise services and additional value-added solutions.
• Develop strategies to achieve and exceed assigned account revenue and order targets.
• Identify opportunities to expand existing accounts and acquire new business customers.
• Support customer progression from initial engagement through contract negotiations and closure.
• Monitor account performance and implement initiatives to improve revenue generation.

C. Customer Relationship and Stakeholder Management

• Establish and maintain strong relationships with key customer decision-makers.
• Engage stakeholders across Finance, IT, Supply Chain, Marketing, Human Resources and executive management.
• Build relationships with business owners and senior leadership teams to understand organizational priorities.
• Coordinate customer engagement activities involving internal technical and commercial teams.
• Support periodic business review meetings with important customers.
• Maintain a customer-focused approach that promotes long-term partnerships.

D. Enterprise Technology Solutions

• Understand customer business and IT strategies and identify relevant technology requirements.
• Promote enterprise connectivity solutions, including fixed and mobile network services.
• Demonstrate an understanding of the following solutions:
  • Network as a Service (NaaS)
  • Communications Platform as a Service (CPaaS)
  • Internet of Things (IoT)
  • Cybersecurity solutions
  • Cloud services
• Work with internal teams to match customer requirements with suitable enterprise solutions.
• Communicate the business value of proposed solutions to customer stakeholders.

E. Market Intelligence and Competitive Analysis

• Analyse competitor activities and market developments.
• Identify competitive threats that may affect customer relationships or revenue performance.
• Monitor emerging industry trends and changing customer technology requirements.
• Recommend strategies to improve customer retention and protect existing revenue.
• Identify opportunities for technology upgrades, cost optimisation and improved business efficiency.

F. Cross-Functional Collaboration

• Collaborate with internal sales, technical, product and service delivery teams to address customer requirements.
• Coordinate stakeholders during customer engagement and sales opportunities.
• Support the development of solutions that address customer business challenges.
• Act as a virtual team leader when coordinating cross-functional activities for specific opportunities.
• Ensure effective communication between customers and internal stakeholders.

Qualifications and Requirements

Educational Qualifications

• Degree in Business, Finance or another relevant field, or an equivalent qualification.
• Membership in relevant professional organisations is desirable.
• Relevant professional certifications or accreditations are an added advantage.

Professional Experience

• Three to five years of experience in sales and relationship management involving medium-sized business customers.
• Strong understanding of fixed and mobile connectivity services.
• Ability to understand enterprise solutions such as NaaS, CPaaS, IoT, security and cloud services.
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• Knowledge of relevant industry sectors, customer business strategies and commercial challenges.
• Understanding of governance structures within enterprise organisations.
• Experience engaging business decision-makers and managing commercial customer relationships.

Required Skills and Competencies

Sales and Commercial Skills

• Strong enterprise sales and business development capabilities.
• Excellent account management and customer relationship skills.
• Ability to identify and qualify revenue-generating opportunities.
• Strong commercial awareness and business acumen.
• Understanding of revenue targets, profitability and account performance.
• Ability to develop and maintain long-term customer partnerships.

Communication and Relationship Management

• Excellent verbal and written communication skills.
• Strong presentation and negotiation capabilities.
• Ability to engage senior management and executive-level stakeholders.
• Advanced listening and customer engagement skills.
• Ability to communicate complex business and technology solutions effectively.

Strategic and Analytical Skills

• Strong strategic thinking and commercial decision-making.
• Ability to understand customer business challenges and recommend suitable solutions.
• Good understanding of market trends and competitor activities.
• Strong prioritisation and problem-solving skills.
• Ability to identify opportunities for innovation and business growth.

Leadership and Professional Competencies

• Strong personal accountability and professional credibility.
• Ability to collaborate effectively in cross-functional and virtual teams.
• Good leadership and coordination skills.
• Adaptability in changing business environments.
• Strong results orientation and customer focus.
• Ability to work effectively with stakeholders from different professional and cultural backgrounds.

Key Performance Expectations

The Account Manager will be expected to contribute to the following performance areas:

Note: These performance areas are derived from the job description. No numerical targets or percentages were specified.

Ideal Candidate Profile

The ideal candidate is a confident, results-oriented B2B sales professional with a strong understanding of enterprise customer relationship management and telecommunications or technology solutions. The candidate should be comfortable engaging business owners, IT managers, finance professionals and senior executives to understand customer needs and recommend appropriate solutions. They should demonstrate the ability to grow customer accounts, identify commercial opportunities, develop strategic relationships and consistently work towards assigned revenue targets. A combination of business acumen, technical understanding, customer focus and strong communication skills will be essential for success in this role.

Career Development Opportunities

This position offers professional exposure to enterprise account management, commercial negotiations, customer relationship management, sales strategy and cross-functional business operations. The role may support future career progression into senior account management and enterprise sales leadership positions, including:

• Key Account Manager (KAM)
• Regional Account Manager (RAM)

How to Apply

Interested and qualified candidates who meet the requirements are encouraged to submit their applications through the TEF Consult recruitment portal. Application deadline: 31 December 2026.

Applicants should prepare the following documents and information before starting the online application:

• Updated CV or résumé in PDF, DOC or DOCX format.
• Relevant academic and professional certificates.
• Profile photograph in JPG, PNG or WebP format.
• Passport photograph or identification document.
• Motivation statement or cover letter.
• Complete personal, contact and professional information.

Each uploaded document must not exceed 5 MB. Applicants should ensure that their contact details are accurate and that all uploaded documents are clear and readable.

Online application: Visit the TEF Consult website and select the Account Manager – B2B / Enterprise Sales vacancy.

Recruitment contact:

Human Resource Manager
Tanzania Empowerment Forum Limited (TEF Consult)
Email: info@tef.co.tz
Telephone: +255 758 895 188
P.O. Box 33542, Dar es Salaam, Tanzania
Office: Floor 23, Millennium Tower II

Important: Applicants must confirm that all information submitted is complete and accurate and consent to the processing of their information for recruitment purposes.

CLICK/TAP HERE TO APPLY: https://tef.co.tz/job/account-manager/