Branch Operations Officer
LOLC Tanzania, Dar es salaam & Mwanza
Location: Dar es Salaam & Mwanza – Tanzania
About LOLC Tanzania
LOLC TANZANIA is a leading financial services provider committed to empowering individuals and businesses with accessible loan solutions, driving sustainable growth and financial success.
Key Responsibilities
- Branch Operations and Compliance Management: Provide oversight of daily branch operations, ensuring full compliance with internal policies, regulatory requirements, and established operational controls.
- Customer Service Excellence and Client Relations: Deliver and maintain high standards of customer service by addressing client inquiries promptly, supporting customer needs, and ensuring timely payment reminders to minimize default risks.
- Loan Processing and Transaction Oversight: Support the end-to-end processing of loan applications and ensure accurate and timely management of all branch transactions, including deposits, withdrawals, and loan disbursements.
- Financial Reporting and Record Management: Prepare, maintain, and reconcile financial records and statements, while contributing to the preparation of performance reports and analysis of key branch metrics.
- Team Collaboration and Operational Enhancement: Work collaboratively with branch staff to streamline workflows, strengthen operational efficiency, and promote continuous improvement in branch performance.
Qualifications
Education: Bachelor’s degree in Accounting or Banking and Finance.
Experience: 1-2 years of experience as an accountant, with a strong understanding of financial processes.
Skills:
- Proven experience in customer service, with excellent interpersonal and communication skills.
- Strong analytical skills and attention to detail.
- Proficient in Microsoft Office Suite and financial software.
Advantage: Previous experience in a microfinance institution or bank is a significant advantage.
How to Apply
Interested candidates are invited to submit their resumes to the email address below:
Email Address: recruitment.t@lolc.co.tz
Subject Line: Please include the title of the position applying for (Branch Operations Officer) and the location (e.g., “Branch Operations Officer – Dar es Salaam” or “Branch Operations Officer – Mwanza”) in the subject line of your application.
Application Deadline: December 10, 2025.
