WE ARE HIRING

Apply Now! Send your CV to Recruitment@imbank.co.tz

Apply Before: 30th Nov 2026

Branch Operations Manager – Zanzibar

We are looking for a customer-focused Bank Officer to deliver exceptional branch service, support daily banking operations, and build strong customer relationships while ensuring compliance with bank policies and procedures.

Key Responsibilities

• Oversee daily branch operations and service delivery.

• Ensure effective cash, transaction, and branch inventory management.

• Drive customer engagement, digital adoption, and cross-selling initiatives.

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• Maintain strong risk, compliance, and audit standards.

• Lead branch administration, security, and team performance.

Requirements

• Bachelor's degree in Business, Finance, Economics, Marketing, or a related field.

• Minimum 5 years' experience in banking operations at a senior level.

• Strong knowledge of banking operations, risk management, and customer service.

• Proven leadership, communication, and relationship management skills.