Corporate Sales Executive
Britam
Dar es Salaam
Full-Time
23rd October 2018
Job Purpose and Key responsibilities
The job holder will be responsible for growth of revenues for “Direct Sales Representatives” at the head office to meet set annual premium targets. The role will report to the Sales Manager-Direct.- Secure new business directly and through Direct Sales Representatives.
- Service existing business through Direct Sales Representatives and follow up to ensure renewal
- Maintain excellent customer service to Direct Sales Representatives and direct clients.
- Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
- Ensure payment of premiums before policy attaches.
- Follow up to ensure Direct Sales Representatives are paid commissions timely and accurately.
- Recruit new Direct Sales Representatives.
- Manage Direct Sales Representatives through auditing of company stationaries.
- Train, coach and support new “Direct Sales Representatives” to achieve sales targets.
- Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
- Prepare weekly sales reports as required
- Guide and assist “Direct Sales Representatives” on claims processing for their clients.
- Deliver on performance requirements as defined in the strategy map and personal scorecard.
- Achievement of production targets
- Customer satisfaction
- Customer retention
- Adherence to credit control policy
Internal Relationships:
- Accountable to the Sales Manager-Direct
- Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
- Britam customers
- Intermediaries
- DSR’s
- TIRA and other regulatory institutions
Knowledge, experience and qualifications required
- Bachelors’ degree in a business related field
- Professional qualification in Insurance (CII certificate or equivalent)
- At least two years’ experience in a similar position
- Knowledge of Insurance Industry and concepts
- Knowledge of Insurance regulatory requirements
- Knowledge of sales and marketing
- Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
- Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
- Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
- Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
- Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
- Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals.
