Job description

The core function will be to manage, maintain and develop relationships for both Retails and Distribution lines in Tanzania ensuring continued growth and achievement of sales revenue targets. Lead and direct the operational day to day activities of the business in Tanzania while ensuring excellence, efficiency, and effectiveness.

Allied Ethos & Business Practices

Follow Allied Mobile fundamental values and serve as a role model to staff and customers.
Ensure business and personal practices are within the law and consistent with policies and procedures.

Planning and Development

Responsible for the establishment of both annual and monthly sales objectives in coordination with the company’s business plan.
Responsible for providing an annual sales plan and quarterly updates, revisions, and modifications to the plan
Coordinating specific objectives of the sales plan with all functional departments of the company
In coordination with the business development plan, establish both market and target customer strategies for the company
Revise processes to maximize business intelligence

Daily tasks:

Direct the day to day operational management of business in Tanzania, applying as required, a hands-on approach to producing solutions to strategies, technical, commercial, operational and personnel related challenges which impact o customer service and performance
On award of contracts, lead the delivery teams in achieving their goals and objectives and ultimately ensure all contract requirements are delivered on time, within budget, technically compliant and to the highest standard of quality and operational quality.
Ensure emphasis is placed on further developing high performing, innovative and influential operational support function capable of devising bespoke technical solutions to meet retail and customer requirements
Ensure that day to day operations maintain a continued alignment with overall corporate policies, strategy, and direction for all retail stores.
Lead the constant drive and focus on improving operational efficiency via process, people or practical measures. In effect raise the bar on business performance delivery
Deliver performance management objectives, agrees on business plans, budget, and targets and report on both plus and minus factors impacting on the business. In essence, adopt a “no surprise” approach to reporting and leadership.
Develop and mentor direct reports and generally coach the team towards delivery of “fit for purpose” solutions at lowest costs whilst maintain service quality
Sustain an incident free work environment for all retail stores in Tanzania
Manage compliance with company values, Code of Business Conduct and support policies.
Ensure compliance with local legislative requirements in conjunction with Human Resources and the audit teams.
Foster suitable financial controls for areas such as tax, treasury, inventories, and provisions while ensuring the timeous issue of invoices. Close liaison with the finance team will be required in this regard
Deploy suitable controls over local procurement and ensure robust terms and conditions are in place for each contract. Risk exposure versus reward will be a key performance factor and close liaison with the GM: Operations will be required.
Sales and marketing
Develop an annual sales plan for existing and future customers and ensure excellent client relationships are a maintained by openness and trust. Act as a key focal point for communications with clients on issues requiring the influence and authority of the General Manager.
Manage the required delivery against the company’s sales budget as agreed with the Managing Director: East Africa and the CEO for Africa
Manage and develop the company network and distribution accounts in Tanzania.
Work towards achieving sales targets and maximize sales whilst maintaining profit margins
Work with customers and manufacturers to ensure sell through of product and structure marketing where required
Ensure regular production of rolling forecast as per company process
With the guidance of the Director: Sales and marketing, manage, mentor and coach sales team to ensure effectiveness
Responsible for the successful management and need satisfaction for the company’s customers in conjunction with company’s overall business plan and strategies.
Define and manage monthly and annual sales objective s
Spend a significant portion of time in the field both with individual accounts and co-traveling
Keep up to date with recent market and industry trends, competitors and leading customer strategies
Accurate reporting on weekly, monthly and annual sales results depicting achieved target
Implement any other duties as instructed by Director of sales and marketing

Job Competencies.

Preferred Educational Requirements

O’ level or A’ level qualification
Business management/ Marketing/ Economics degree or equivalent qualification. Advantageous

Requirements/Skills

Minimum 5 years management experience
Comprehensive skills in Microsoft Outlook, Excel, Word and PowerPoint
Strong sales skills
Budgeting skills
Negotiation skills
Staff management and motivation skills
Strong business acumen
Comprehensive knowledge of the telecommunications industry
Self-starter, Independent remote worker
Ability to self-motivate, multi-task and work within a team

Technical knowledge, skills, and expertise

Must have both sales and technical knowledge to do presentations and lead customer discussions to advance the sales process.
Ability to develop and work extensively at an executive level

Success factors:

Strong leadership skills
Ability to deliver business value to sales operations and customer
Strong presentation skill

Communication skills

Exceptional written and verbal communication skills
Required languages: English and Swahili

Because of the evolving nature of our business, your role will inevitably be required to adjust to the changes. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed and instructed by senior management