General Manager - Elephanto Hotel

Position: General Manager

Key Responsibilities

• To Develop and implement the hotel’s strategic plans, goals, and performance targets.

• To Ensure alignment with brand standards and international best practices.

• To Oversee budgeting, financial planning, and revenue management.

• To Monitor key performance indicators (e.g., occupancy rates, RevPAR, cost control).

• Supervise all hotel departments including Front Office, Housekeeping, Food & Beverage, Spa, and Maintenance.

• Ensure exceptional customer satisfaction and personalized service delivery.

• Lead recruitment, training, and retention of high-quality staff.

• Oversee staff performance management and succession planning.

• Ensure adherence to professional standards, grooming, and etiquette.

Qualifications and Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s degree preferred).

• Minimum of 4+ years of progressive experience in hotel management.

• Proven experience in managing luxury or five-star hotel operations.

• Strong leadership, financial, and strategic management skills.

• Excellent communication, interpersonal, and problem-solving abilities.

Working Conditions

• Full-time executive role with extended working hours as required.

• High level of interaction with customers, staff, and stakeholders.

• Fast-paced, high-pressure luxury hospitality environment.

How to Apply:

Send your CV and Cover letter (titled the position you are applying for) to Elephantohoteloffice@gmail.com.

Deadline: 27th April 2026

Only shortlisted candidates will be contacted.