General Manager Retail Distribution

Alliance Life Assurance Ltd was established in 2010 as the first locally privately owned Life Insurance Company in Tanzania. The company has spread its sphere of influence throughout the region to become one of the leading insurance and financial services companies in East Africa, providing life insurance solutions to both corporate and individual clients. Alliance Life is highly rated in leadership, innovation, customer service, and risk management.

Essential Duties and Responsibilities

The company is seeking an experienced General Manager – Retail Distribution to lead its retail distribution operations across the entire Tanzanian market. As General Manager Retail Distribution, you will be responsible for developing and executing strategies to expand the retail business, overseeing the performance of the retail distribution network, and driving sales to achieve business growth targets. The General Manager Retail Distribution will report to the Chief Executive Officer and will be based in Dar es Salaam, with nationwide responsibilities.

Job Description

• Driving Sales & Distribution Strategy for the individual life business.
• Recruitment and training of sales staff as per staffing plan and business requirements.
• Driving product development strategy from product ideation, market feasibility study, pricing & development, and launch of products with system readiness.
• Driving direct sales through online and digital platforms with a clear focus on enhancing the share of direct business to minimize distribution costs and increase reach.
• Driving sales through partnership channels such as bancassurance, brokers, and agencies.
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• Driving and managing retention of new customers with a conversion target of 90% for the entire portfolio.
• Driving retail business profitability through increased production, optimized costs, growing online and digital share in the portfolio.
• Driving and managing end-to-end retail distribution processes.

Qualifications and Experience Required

• Minimum 15 years driving retail sales in a life insurance company.
• Handled a minimum Life Insurance sales portfolio of TZS 15 bn.
• At least 5 years of experience managing a profit centre function.
• At least 5 years of experience managing partnership channels with a bank or a large broker.
• At least 10 years of experience handling a distribution team of not less than 200 persons, across different locations, including remote teams.
• Experience handling online/digital sales will be an added advantage.
• Advanced level understanding of financial statements.
• Minimum qualification – Associate diploma from ACII UK or III India or LOMA USA; CIM Degree or MBA in Sales & Marketing or General Management; Graduate from a recognized University.

How to Apply

Alliance Life Assurance Ltd (ALAL) promotes an equal opportunity workplace, which includes reasonable accommodations for otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.

If you meet the qualifications and are interested in this position, please submit your resume to careers@alliancelife.co.tz. The deadline for applications is 31st December 2024. Only shortlisted candidates will be contacted.