Head of Import and Export Operations

Location: Dar es Salaam, Tanzania

Job Type: Full-Time

Level: Senior Manager/Supervisor

About Alistair Group

Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000-employee mark and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.

Core Services:

• Freight Forwarding

• Clearance & Forwarding

• Energy Industry Support Services

• Equipment Rental

• Commodity Trading

• Integrated Solutions

• Warehousing

• Ocean Freight

Industries Served:

• Mining

• Oil & Gas

• Agriculture

• Construction

• Explosives

• Renewables

Vision

To be known as the Company that makes Africa work better.

Company Behaviours

Honesty, Customer Focus, Continual Improvement, Humility, and Safety.

Accountabilities & Responsibilities

• Ultimately accountable for the effectiveness of both the clearing function and the forwarding function across the group.

• Responsible for the efficient management of:

  • The in-house clearing and forwarding team.

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    The Port and border liaison team in the field.

  • The vetting and ongoing performance management of subcontractors (clearing agents, air and sea carriers, local distribution road transporters).

• Responsible for providing technical and commercial input to the Technology team in developing customs entry (clearing) systems and air and sea freight cargo management (forwarding) systems.

• Responsible for defining new F+C processes, gaining approval for them (via ISO9000 when appropriate), leading their implementation and then driving conformance to agreed Key Performance Indicators (KPIs).

• Providing a single point of contact between the F+C team and the Road Freight team during times of stress in the supply chain.

• Actively driving Alistair Group’s Health, Safety, Environment and Quality vision and values.

Education, Skills & Qualifications

• Post Graduate Education in business management or similar field of study.

• This is a fast-moving and volatile environment, and a cool head is a distinct advantage.

• IT Literate, specifically on all MS Office applications and data management systems.

• Innovative and creative thinking

• Excellent customer management skills

• Strong initiative and problem-solving techniques

• Strong leadership and influencing Skills

• Strong Communication Skills

The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.

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