Head of Sales & Channels

CORE RESPONSIBILITIES

• Managing resources to deliver the offer in alignment with company strategy
• Ensuring profitable customer intake (mass market and corporate)
• Optimizing and innovating the distribution process
• Developing team skills and ensuring the transfer knowledge
• Validating needs identified at Product Brief profile, defining strategy and/or plans as input for final Blueprint of the offer
• Executing the acquisition of all "Market Mobile" needs for the development of the Offer and validating and executing the Training Plan, related to "Market Mobile" activities
• Developing logistics for POP material distribution and training to sales channels.
• Selling the offer to consumers, including the development of "Street dynamics".
• Execute Dealer's loyalty evaluation and prepare frontline feedback report

 Leader

• Is responsible for an effective flow of information and keeping managers and employees well informed
• Responsible of providing business information for input of consumer/industry/business analysis
• Meets with the managers in the Market Mobile Department
• Performs all managerial HR tasks in accordance with Tigo People policies
• Is responsible for the department to work effectively as a team
• Ensures successor planning and management development
• Is responsible for the development of managers/team leaders and employees
• Motivates managers/team leaders and employees
• Is responsible for own development

 Manager

• Reports on business & product performance
• Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
• Ensures that departmental action plan is implemented
• Is responsible for long term staff planning and optimal staff planning
• Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
• Prepares budget and forecast
• Manages P & L

   Ambassador

• Contributes to Tigo’s network(s) in own area of expertise
• Ensures trade materials are in place (brand application)

  Entrepreneur/Sales & Distribution Management

• Ensures that market insight from a sales perspective is provided
• Sets sales and distribution goals and follows up on results
• Ensures proper DMS methodology
• Drives penetration and sales of core products
• Ensures availability
• Gets market insight and articulates it in a proper way to be part of the designing process (+ product assurance)
• Consolidates information (fine setting fact based approach)
• Boosts innovation
• Ensures customer service level
• Identifies new business opportunities
• Identifies early warnings competitors, fraud, dealer ethics, service level
• Validates commission structure
• Validates customer profitability  (corporate)