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ICT Officer II (Service & Support)
Tanzania Railways Corporation (TRC)
Job Description
ICT OFFICER II (SERVICE & SUPPORT) - 2 POST
DUTIES AND RESPONSIBILITIES
i.Research and identify solutions to software and hardware issues;
ii.Diagnose and troubleshoot technical issues, including account setup and network configuration;
iii.Provide technical support for incoming queries related to computer systems;
iv.To provide technical support in application of Information Technology;
v.Participate in the coaching and mentoring TRC staffs on ICT development;
vi.Assist to prepare ICT regulations and guidelines;
vii.Install, modify and repair computer hardware and software;
ajiraviii.Install computer peripherals for users;
ix.Follow up with users to ensure issue has been resolved;
x.To perform any relevant duties assigned by supervisors.
QUALIFICATION AND EXPERIENCE
Bachelor’s Degree either in Information Technology, Computer Science, Computer Engineering or equivalent degree from a reputable academic institution. Possession of a relevant recognized ICT professional certification and Practical knowledge and skills relevant to the position will be added advantage.
REMUNERATIONAccording to TRC's Salary Scale