UMODZI MICROFINANCE LTD IS HIRING: IT OFFICER

Role Overview & Key Responsibilities

We are seeking a principled IT Officer to provide professional, timely service at our Head Office while offering dedicated support to our Field staff. It Officer is responsible for coordinating the implementation and maintenance of IT operations, projects, and programs, ensuring alignment of IT services with the business needs and adherence to established project management principles and best management practices.

Key Responsibilities:

• Assisting in the installation, configuration, and maintenance of hardware and software components, including Computers, Desktops, Phones, and peripherals.

• Providing technical support to employees on hardware and software issues, both in person and remotely, and resolving problems in a timely manner.

• Assisting in the management of user accounts and access permissions, including creating, modifying, and deleting accounts as needed.

• Monitoring system performance and assisting in troubleshooting issues to ensure optimal functionality and minimal downtime.

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• Assisting in the implementation and enforcement of IT security policies and procedures to protect sensitive data and prevent unauthorized access.

• Assisting in documenting IT procedures, configurations, and troubleshooting steps to maintain an up-to-date knowledge base.

Qualifications & Skills

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Previous experience of at least 2 years in an IT support role, preferably in the financial services industry.

• Knowledge of IT systems, including hardware, software, networks, and security protocols.

• Familiarity with operating systems (e.g., Windows, Linux) and productivity software (e.g., Microsoft Office).

• Awareness of IT security best practices and technologies.

• Strong problem-solving skills and attention to detail.

How to Apply

DEADLINE: 22ND MAY 2026

Send your CV, Covering Letter & Academic Documents with the position name as the subject to recruitment@umodzitz.com.