JOB PURPOSE

Responsible for generating revenue by closing sales. Sells products and services directly to the company’s larger customers primarily via face-to-face contact. Develops strong relationships with these accounts to ensure sensitivity to the customer’s needs, concerns, and emerging requirements. Responsible for credit
/debt management and revenue collection. Responsible for all customers documentations’ (preparation and filling) – including contract forms and all relevant application forms.

CORE RESPONSIBILITIES

Achieve the desired revenue  target & Gross addition

• To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan.
• Cross-selling of products and services to new users and existing clients promoting Tigo high-value offerings in line with the agreed business plan.
• Open up new business opportunities by networking within existing customer base and targeted
  accounts delivering agreed net new business revenues in line with the agreed business plan

Managing  Key Accounts

• Develop, implement and control account development plans to maximize new and repeat sales from the accounts
• Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
• Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database

Customer Retentionnafasi za kazi

• To achieve agreed retention targets within an existing corporate sector account portfolio.
• To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
• To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
• Ensure bills are paid as per the agreed credit policy 

Documentation and filling. 

• Ensure all account opening applications forms are dully updated and used for activations
• Ensure all documentations are filled in designated areas and ready to be available whenever required
• Advice any required input to improve safekeeping of the customer records/database.

Credit Control

• Ensure activation forms are verified prior to account opening
• Ensure all the bills are paid as per the credit policy
• Highlight credit risks and advice management accordingly and timely 

QUALIFICATION AND EXPERIENCE

• University Degree in Marketing /Communication/ BCom
• 2+ years of experience in account acquisition/management.
• Proficiency with the MS Office Suite including Microsoft Word, Excel and PowerPoint

This position is open to people: Local

"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"

Only Successful Candidates will be contacted