Loan Officer Supervisor (Individual Loan)

Work Reference No. 22/24

Reporting to: Branch/Business Center Manager

Job type: Full-time

Job Purpose

The Loan Supervisor is responsible for overall supervision of Individual loan officers to deliver the agreed portfolio and client target with quality within the agreeable and acceptable level. The oversight will include monitoring Loan officer to operate within acceptable operation areas, verification of clients brought by Loan officer, supporting loan officer with daily reports and other essentials to enable them to deliver their required targets, conducting screening of clients and provide appropriate recommendation to Loan officer and Branch/Business center Manager. The position holder also provides periodic report to the Branch Manager and Regional manager of Loan officer performance and recommend appropriate remedy actions as required by VFT policies.

Responsibilities

• To supervise and monitors the daily activities of the Individual Loan Officers;
• To lead the conduct of the market research and survey activities within the outreach coverage area;
• To ensure that the Loan officer meets or exceeds the performance targets as agreed upon in the Business plan/Projections;
• Assist the Loan officer to undertake prescreening including checking against the eligibility criteria, credit history check and credit reference bureau check;
• To conduct Home, Business and collateral visits of clients for verification and monitoring purposes; discusses with the concerned LOs any findings, and provides appropriate guidance;
• To conduct regular performance evaluation of the Loan Officers, and recommends any remedial action to the Business Center/Branch Manager and/or Regional Manager;
• To Ensure 100% on-time collection or enforces “zero tolerance against missed loan payments;
• Prepares performance reports on a daily, weekly and monthly basis and analyze reports vis-à-vis performance targets;
• To perform other tasks as may be prescribed by the Branch/Business Center Manager or Regional Manager;

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across VFT MFB. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
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• Take personal responsibility to achieve the outcomes set out in the Bank’s Conduct Principles with respect to assigned names: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications/ Experience

• A bachelor’s degree in Banking and Finance, Accounting, Microfinance, Economics, Business Administration, Finance or any related field.
• Banking or Financial Institution experience of not less than 3 years 1 of which should be in supervisory position.
• Good understanding of credit analysis.
• Excellent financial analysis skills especially financial ratio to determine credit worthiness.

General attributes

• Must be fluent in English
• Flexible to travel up country and in rural areas
• Knowledgeable of Microsoft Power point, Excel and word
• Must have proven leadership ability
• Good knowledge of WV & VFI Partnership
• Proficient in Microsoft office application
• Excellent trainer, facilitator, mentor and coach
• Capacity & willingness to take responsibility and develop sense of rectitude

Special / Personal Abilities

• Achieving quality results & Practicing accountability & integrity.
• Communicating information effectively.

Thinking Capabilities

• Thinking clearly, deeply and broadly.
• Understanding the Microfinance Industry.
• Understanding Vision Fund mission and operations.

Self-Managing Capabilities

• Demonstrating Christian values in life and work.
• Learning for growth and development.
• Maintaining work/life balance and effectiveness.

Relational Capabilities

• Building collaborative relationships.
• Practicing gender and cultural diversity.
• Influencing individuals and groups.

Mode of Application

Address your application letter to: The Chief Executive Officer, VisionFund Tanzania Microfinance Bank Ltd, P.O. Box 1546, Arusha, Tanzania.

Send your application letter, CV and copies of your academic certificates through the following email: application@vftz.co.tz before the close of business Saturday, 04th January 2025.