Marketing & Sales Operations Specialist

CORE RESPONSIBILITIES

Team Leadership & Supervision:

• Lead and supervise Customer Care Representatives, Social Media Managers, Graphics Designers, Content Creators, and Sales Representatives.

• Manage daily tasks, ensure professionalism, and conduct performance reviews.

Marketing Strategy & Planning:

• Develop and implement strategies to increase brand awareness, generate leads, and convert them into paying customers.

• Plan campaigns across social media (Instagram, Facebook, TikTok), WhatsApp marketing, and field sales.

Sales & Customer Acquisition Oversight:

• Coordinate with the sales team to improve conversion rates, set sales targets, and track performance.

• Provide marketing materials and support.

Customer Communication & Experience:

• Ensure timely and professional customer communication (calls, WhatsApp, social media).

• Focus on improving customer onboarding and product demonstrations.

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Content & Branding Management:

• Approve all marketing content and graphics.

• Ensure brand messaging consistency across all platforms and plan content calendars.

Reporting & Accountability:

• Prepare and submit weekly activity reports, monthly performance/growth reports, sales performance summaries, and campaign effectiveness analysis to the CEO.

QUALIFICATIONS

• Diploma or Bachelor's degree in Marketing, Business, Communications, or related field

• 1-2 years experience in marketing, sales, customer service, or digital media

• Basic understanding of social media marketing and customer acquisition

• Strong communication and organizational skills

• Ability to work in a team and follow instructions

Please send your resume to hr@levanda.co.tz

Deadline 3 February 2026