Ajiriwa Network Logo Ajiriwa Network Ajiriwa.net

Operations Manage

Nokia logo Nokia
Dar es Salaam, Tanzania More jobs in Dar es Salaam, Tanzania • Accountancy, Banking and Finance in Dar es Salaam, Tanzania • Business, Consulting and Management in Dar es Salaam, Tanzania • Information Technology in Dar es Salaam, Tanzania • Marketing in Dar es Salaam, Tanzania • Property and Construction in Dar es Salaam, Tanzania
Accountancy, Banking and Finance, Business, Consulting and Management, Information Technology, Marketing, Property and Construction
Full-Time
8th July 2019
Analyze your CV for this job FREE

Job Description

ASSIGNMENT

Ensures the management and supervision of managed and/or outsourced network infrastructure elements or systems.

MAIN ACTIVITIES

  • Ensures the network performance analysis are carried out and initiates the resolutions of the analysis.
  • Proactively detects and resolve network faults and incidents, informs Service Desk or customers, using processes and platforms to deliver 24x7x365 monitoring of the infrastructure.
  • Coordinates field operation activities to deliver corrective equipment, network and site maintenance
  • Continuously ensures that best practices are applied and learnings from previous issues in performance are capitalized and shared with peers; is also responsible for ensuring that relevant decisions and actions are taken.
  • Is the key contact for customer in its network management ; is responsible for creating, maintaining and improving the relationship with the customer on a day-to-day basis : operations review, escalation (if necessary), reporting
    • nafasi za kazi

WORKING MODE

  • On a daily contact with the customer
  • Works closely with the PM to follow the services to deliver
  • Collaborates with Sales team in case of new services proposal

COMPETENCIES

  • Communication
  • Consulting & Customer Business Support
  • Network Operations
  • Financial Management
  • Partner & Customer Relationship Mngt
  • Architecture & Solution Building

SKILLS

  • Strategy analysis
  • Business Model & Planning
  • Business case development
  • Market analysis
  • Benchmarking & Best Practice identification
  • Service Provider Marketing, offer management & pricing
Similar Jobs You Might Like
Operations Trainee – Business Development Officer (BDO) Simplepay Capital Financial Services Tanzania Ltd
Application

Sorry, this job no longer accepts new applications.
Check these similar jobs Operations Trainee – Business Development Officer (BDO)