Responsibilities

• Assists to ensure that the company minimum brand standards are followed and that optional brand standards are followed where appropriate.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 
• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 
• Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments. 
• Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary. 
• Assists the Outlet Manager with creative suggestions and ideas. 
• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives
•  Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
• Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to. 

 

Qualifications

• Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
• Good Computer skills