People Operations Coordinator

CAMFED Overview

CAMFED (the Campaign for Female Education) is internationally recognised as a leader in education for girls, for its child protection policy and practise, and as a voice for girls’ education and women’s empowerment at the highest levels. Founded in 1993, CAMFED supports young women throughout their primary and secondary school’s years, into economic training and further education, and onto leadership, as role models, activists, and philanthropists. CAMFED Tanzania is looking to recruit People Operations Coordinator based in Dar es Salaam.

Job Title: People Operations Coordinator

Report to: People Operations Manager

Location: National Office, DSM, Tanzania

People and Culture Team

The People and Culture Team is on a journey of transformation to support CAMFED in the achievement of a bold ambition to 2030. We have an ambition to revolutionise our approach to people and culture capitalising on the strong foundational culture in CAMFED. Together we are pioneering humanity in the workplace. Whilst each team is grounded in the local context, we work collaboratively as ‘One Team’.

Principle Accountability

Undertake administrative duties to support the People Operations Manager to manage, develop and continually improve the services provided by the local People Services Hub. To work with the People Operations Manager to ensure all processes and systems work efficiently and support people locally. In partnership with the People Operations Manager, build a reputation for providing excellent customer service.

Specific Accountabilities:

Coordination of People operations

• Provide administration support to the local People Operations Hub
• Work with others across the region/global hubs as necessary.
• Support the administration involved in commissioning, contracting, and working with external partners.

Compliance and Risk Management

• Maintain data, to support accurate reporting.
• Manage compliance and risk with regards to employee records
• Stay abreast of People and Culture projects, events and resources in order to be able to quickly and appropriately answer team member enquiries.

Recruitment and onboarding

• Support the administration around recruitment ensuring the candidate experience is a positive one.
• Support administration around induction to ensure a seamless and positive introduction to the organisation.
• Support the administering of employment contracts and support with pay and benefits administration as required by People Operations Manager.
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Training and Development

• Support the administration of ongoing learning events as required by the Learning and Talent team.
• Consolidate employee training needs and organize trainings in collaboration with People Operations Manager.
• Prepare staff training & management development reports as required by People Operations manager.
• Act as a moderator for learning events providing technical support and follow up as necessary (using platforms such as zoom)
• Support the preparation and execution of orientation activities on new or revised people and culture policies, procedures, and systems.

Industrial Relations

• Handle daily employees’ grievances and assist in coordination of grievance and disciplinary hearing meetings where necessary in accordance with the legislation.
• Handle any labour relations and welfare matters in collaboration with People and Culture Manager

Any other duties as assigned by the People Operations Manager and National Director

Person Specification

• Ability and confidence to communicate verbally and in writing at all levels.
• Excellent organisational, prioritising, and problem-solving skills with high attention to detail
• Proactive, positive approach with the ability to self-manage and multi-task.
• Demonstrable experience of providing administrative support to a team
• Highly competent in using Microsoft Office/Google tools.
• Some knowledge of or appetite for gaining understanding of People and Culture
• Working knowledge of using systems and databases to support data analytics.
• Commitment and passion for CAMFED’s values, mission and vision.
• Bachelor’s degree in human resources management, Business Administration, Public Administration or any other related degree

The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the organisation.

Applications details:

Please submit applications to hrtanzania@camfed.org by 29^,h Feb 2024, including your most recent CV (indicating three traceable referees with valid email addresses) and covering letter, using People Operations Coordinator in the subject line. Due to the volume of responses, only successful candidates will be contacted.