Product Configuration and Platform Specialist

Company: YAS Tanzania

Location: Dar es Salaam, Tanzania

Job Category: Telecommunications

Date Posted: 9 November 2026

Minimum Experience: 3 Years

About YAS Tanzania

YAS Tanzania is a telecommunications service provider offering mobile and digital communication services. The company invites qualified and experienced candidates to join its team and contribute to the development and management of its products and platforms.

Job Purpose

The Product Configuration and Platform Specialist will be responsible for configuring, implementing and managing products, offers, bundles, tariffs and promotions across relevant platforms and systems.

The role will ensure accurate product configuration, effective platform performance, system stability and an optimal customer experience. The successful candidate will also coordinate with technology teams to resolve configuration and platform-related issues and ensure that product changes meet business requirements.

Qualifications and Experience

Applicants must meet the following requirements:

• Bachelor’s degree in Telecommunications, Information Technology, Computer Science, Business Information Systems, Engineering or a related field.
• Minimum of three (3) years of experience in product configuration, platform management, digital services, telecommunications or related areas.

Core Responsibilities

• Configure and implement new products, offers, bundles, tariffs and promotions across relevant platforms and systems.
• Ensure accurate configuration of pricing structures, eligibility rules, campaigns, customer segments and service parameters.
• Conduct end-to-end product configuration testing before commercial launches.
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• Monitor product and platform performance to ensure availability, stability and an optimal customer experience.
• Maintain product catalogues, configuration repositories and platform documentation.
• Manage platform updates, enhancements and configuration changes in line with business requirements.
• Coordinate with technology teams to resolve platform and configuration-related issues.
• Conduct validation and testing to ensure product configurations meet business specifications.
• Monitor and address configuration errors, service disruptions and product inconsistencies.

Required Competencies and Technical Skills

Candidates should demonstrate knowledge and skills in the following areas:

• Product catalogue and configuration management.
• Customer Relationship Management (CRM) systems.
• Billing systems.
• User Acceptance Testing (UAT) and system testing.
• Analytical thinking and problem-solving.
• SQL and data analysis skills will be an added advantage.

Equal Employment Opportunity

YAS Tanzania is committed to providing equal employment opportunities and ensuring unbiased treatment of all individuals across its employment practices.

Only shortlisted applicants will be contacted.

How to Apply

Interested and qualified candidates should submit their applications through the official YAS recruitment portal.

CLICK/TAP HERE TO APPLY

Applicants should follow the instructions provided on the recruitment portal when submitting their applications.