RECEPTIONIST GRADE II

Job summary

Answering inquiries and obtaining information for general public, customers, visitors, and other interested parties. It also consists of providing information regarding activities conducted at company; location or departments, offices and employees.

Qualifications

·         Ordinary/advanced certificates of secondary education and credit passes in English and Kiswahili with a front desk operations or related certificate/qualifications from a recognized institution

·         Must be computer literate

·         Prior relevant working experience in a competitive business environment will be an added advantage

Task

·         Collect, sort, distribute and prepare mail, messages and courier deliveries;

·         Attend visitors and keep visitors record book;

·         Maintain the register of incoming calls

·         Operate telephone switchboard

·         Provide information to customers about location of departments or office, employees within the organization, or services provided;

·         Transmit information or documents to customers using a computer, mail, or facsimile machine