Senior Billing Analyst

JOB PURPOSE

You are responsible for assuring, capturing and accurate reporting of prepaid, postpaid and fixed services revenue streams. 

THE WAY WE WORK

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.

CORE RESPONSIBILITIES

• In charge of billing assurance of prepaid, post-paid and fixed services platforms.
• Carry-out Internal Control Environment (ICM and SOX) by executing controls designed and approved by management to ensure efficient operation of billing platforms.
• Tracking offline rated revenue streams from mediation through rating and ensure all CDRs are captured and included in a bill run.
• To support customer service with customer complaint related to prepaid and post-paid and ensure all complaints are addressed accordingly.
• Support finance department on month end closing by providing revenue streams and responding to their inquiry on any of revenue streams that require clarifications
• Follow up on billing platforms issues raised by auditors to ensure are addressed and fixed on time.
• Work closely with internal stake holders to ensure all issues identified on billing platforms are addressed on time to ensure accurate reporting of company revenues.
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• Improve current billing processes and carry out implementation of new processes by focusing on automation. 
• Any other responsibility that will be assigned by supervisor/Manager

QUALIFICATION, EXPERIENCE & COMPETENCIES

• Bachelor’s degree in IT, computer science, engineering or related fields.
• Strong programming background, Data analytics and self-efficient in writing SQL scripts. 
• Excellent Communication skills (fluent in English and Swahili) 
• Team work spirit, ability to work independently with minimum supervision and meet deadlines. 
• Information Technology, Finance, Data analytics. 
• Experience required 2-3 years in telecommunication industry, Experience in an area of prepaid and postpaid will be an added advantage. 
• Executor
• Team Player
• Works well under pressure

"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted