Technology and Operations Support Intern

About BRAC Enterprises Tanzania Limited (BETL)

BRAC Enterprises Tanzania Limited (BETL) is a social enterprise launched in 2020 by BRACInternational to deliver innovative, market-based solutions to pressing development challengesin Tanzania. BETL’s flagship initiative, the Angaza Academy model, is a scalable early childhoodeducation (ECE) solution designed for low-income urban and peri-urban families. Throughaffordable fees and high-quality learning environments, Angaza centres aim to make quality ECEfinancially sustainable—creating pathways to impact that do not depend on donor funding.

Our Approach

As part of BRAC International’s global network, BETL builds on BRAC’s 50-year legacy ofcombining business principles with social impact in education and livelihoods. Following thesuccessful pilot of its cross-subsidy model, BETL is now scaling the Angaza Academy Affiliatemodel, which empowers local Head Caregivers to independently own and operate BETLregistered centres. By blending entrepreneurship with social purpose, BETL is creatingsustainable jobs, expanding access to quality early learning, and demonstrating how marketbased models can deliver lasting impact at scale. BRAC in Tanzania is seeking applications fromcompetent, dynamic and self-motivated individual to fill up the following position;

Job Summary:

This internship is ideal for a motivated, tech-savvy individual with an interest in digitalinnovation, operations, and social impact. The role centers on supporting day-to-day tasks,strengthening systems, and ensuring that all tools and workflows enable high performancewhile remaining legally and ethically compliant, especially around data privacy and childprotection.

Responsibilities:

Key Responsibilities:

• Review & Strengthen Tech Solutions
  • Collaborate with BETL and Tiny Totos to assess the viability of the existing app andbenchmark alternative tools.
  • Research and prototype simple, scalable tools (spreadsheets, templates, lightweightplatforms) that can improve affiliate and central operations.
• Streamline Systems & Support Functions
  • Document, map, and simplify workflows for training, finance tracking, affiliatecommunication, safeguarding, and central support functions.
  • Design tools and systems that reduce duplication, minimize errors, and ease adoption byaffiliates and BETL staff.
• Data Management & Decision Support
  • Assist in collecting, cleaning, integrating, and analysing data for tools such as the SkillsDevelopment Tool, BEQI, finance trackers, and legal compliance.
  • Ensure all data usage aligns with legal requirements under Tanzanian law. Personal DataProtection Act, 2022 (PDPA) Data protection laws.
• Affiliate & Staff Engagement
  • Support affiliate centres and BETL staff in adopting and using new systems, tools, andprotocols.
  • Collect user feedback and iterate systems to improve usability and relevance.
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  • Support internal tasks like documentation, reporting, and cross-team coordination.
• Safeguarding & Compliance
  • Ensure all systems, processes, and tools embed child protection and safeguardingrequirements.
  • Help monitor and document compliance with BETL’s safeguarding policies.
  • Assist in training staff and affiliates on protocols and reporting procedures.
• Support BRAC’s mission focus in Tanzania.
• Liaise with other BRAC staff as needed for cross-team collaboration and support.

Other Potential Tasks:

• Ensure day care centre locations are accurately updated on Google Maps
• Explore GIS-based solutions to support data-driven decisions for optimal expansion siteselection

Required Skills / Capacity

• A recent graduate in Information Technology, Information Systems, BusinessAdministration, or any related field with a strong focus on tech-enabled operations.
• Strong interest in technology, operations, and social impact.
• Excellent interpersonal and communication skills, with proficiency in both English andSwahili.
• Detail-oriented with strong organizational abilities.
• Basic knowledge of digital tools or apps (experience with user support is a plus).
• Proficiency in Microsoft Office applications, particularly Word,
• Ability to work independently as well as collaboratively in a team environment.
• Eager to learn, proactive, and adaptable in a startup-like environment.

Why Join Us?

This is a hands-on opportunity to work with a bold, growing social enterprise committed to scalingaffordable early childhood education in Tanzania. You’ll gain practical experience, contribute toreal solutions, and work alongside a passionate and dynamic team.

How to apply:

If you feel you are the right match for the above-mentioned position, please apply by sending yourCV and cover letter through email to: angaza@brac.co.tz with a subject “Technology andOperations Support Intern”

Please mention the name of the position, in the subject bar.

Only complete applications will be accepted, and shortlisted candidates will be contacted.

Women are highly encouraged to apply.

Application deadline: 17th October 2025

BRAC is committed to safeguarding children, young people, and vulnerable adults, and expects allemployees and volunteers to share the same commitment. We believe every stakeholder andevery member of the communities we work with has the right to be protected from all forms ofharm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender,status as an individual with a disability or ethnic origin. Therefore, our recruitment processincludes extensive reference and background checks, self-disclosure of prior issues regardingsexual or other misconduct and criminal records and our values are a part of our PerformanceManagement System.

BRAC is an equal opportunities employer.