Job Description

Under the authority of the Network Operation Manager, he is responsible for a profit center that he pilots with the support of functional and operational units (customer service, maintenance, SFS, accounting, etc.). He/she is the main person responsible for the service stations he handles.
 

• He spells out, coordinates, develops and supervises the policies of the Network Department with respect to:

• SFS: shop, washing, maintenance bay, food, programming and promotional operations
• Reception / Service / Quality: Top service,
• Hygiene / Safety / Environment / Safety of property and of persons
• Maintenance: in interface with the maintenance unit, he makes sure that the operator observes the contract terms.

• He/she studies, proposes and negotiates the economic aspects of the contracts within the framework of their installation, of their renewal or of annual renegotiation (working capital required, operating account forecast).
• He/she controls and wards off the financial risks by making a monthly check on the manager’s financial health (financial situation) and analyzes the economic and commercial performance levels (actual operating account).
• He/she proposes and implements the action plans required for optimizing results.
• He/she proposes and implements the continuing training plan for all station staff. He prepares and proposes a promotion policy for Young Dealers.
• He/she implements a competition and sectorial watch; identifies and characterizes possible prospects, analyzes the competition.

Context and environment

• Complexity of the business relationship vis-à-vis managing tenants (CODO) holding independent trade status.
• Highly competitive environment (increasing activity of independents, parallel market).
• Demanding when it comes to financial aspects (major stakes).
• Increased attention to environmental problems / sustainable development.
• Works 80% in the field / frequent night time visits.

Candidate profile

• Bac+3/4 level (secondary school graduation + a further 3 or 4 years of education)
• Autonomy, organization (ability to hierarchize events), strict approach, feeling for business and for customer service.
• Analytic mind, reactivity, availability.
• Ability to listen and communicate, managerial potential.
• Field man / woman.