Bank of Africa BMCE Group

WE ARE HIRING!!

Job Description

Position: Branch Performance & Sales Coordination

Department: Commercial Banking

Reports to: Head of Retail Banking

Level: Senior Manager

Application Deadline: 9th June 2026

All Applications should be sent through: hr@boatanzania.co.tz

Job Summary of Responsibilities:

Overall, in charge of branch sales performance, Digital sales, Balance sheet growth as well as maximizing revenues for retail segments both NFI and Funded to achieve overall Retail budget.

Key Responsibilities:

• Develop plans and strategies to expand the customer base, revenue and additional products or new agents for the purpose of boosting business.

• Responsible for all strategic development of retail banking segment, digital sales, Sales coordination, equipment rate, by ensuring all the target set are reached.

Key Responsibilities

• Driving and maximizing all income deriving from both Retail banking products and services in accordance with the approved budget.

• Translate corporate goals to department goals to also ensure each year the department is achieving its objectives.

• Take a leading role in driving retail activities, through networking and business clubs.

• Responsible for developing, executing and managing all retail campaigns both group and local and to ensure they reach the desired objectives.

• Pursuits of new deals by negotiating specific contracts and promoting dialogue between customers and the bank.

• Initiating, developing and maintaining a mutually beneficial relationship between customers and the Bank.

• Maintain a continued growth path of the assigned portfolio in accordance with the banks' strategic plan.

• Risk Management and Controls.

• Monthly reports compilation, summary and send to Head of Retail.

• Achievement of revenue/Balance sheet targets according to monthly/quarterly targets set.

• Ensure that the negative variances are properly defined, and corrective actions are in place.

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• Improve and maintain follow-ups and control.

• Minimizing risk by ensuring that Product Manuals and procedures are followed.

• Development of training and capacity development programs for Branch staff.

• Develop and participate in product campaigns.

As strong as A group. As Close as Partner.

Academic/Professional Qualifications

• A university degree in either Commerce, Finance, Marketing or Business Administration

• 6 years of experience in Banking Business

• Good selling and networking skills

• Good negotiation and organizational skills

• Good team player skills

• Excellent customer service skills

• High level of innovativeness and creativity

• Understanding of Tanzania economy and financial situation

• Coaching and leadership.

Competence Requirements

• Negotiation and influential power skills

• Strong leadership and management skills

• Concern for quality and goal-oriented skills

• Creativity and innovation skills

• Personal effectiveness

• Positive and flexible attitude towards change and competition.

• Good communication and interpersonal skills

• Sufficient knowledge & understanding of the market.

• High level of personal integrity, positive and flexible towards changing markets environment.

• Out-going, self-motivated, assertive and proactive.

• Possess strong analytical, problem-solving and decision-making skills.

• Highly proficient in Microsoft desktop products

• Research skills

• Excellent Microsoft skills

• Extensive knowledge of retail banking and sales management.

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