Corporate Relationship Manager

Reporting to: Director of Corporate Banking
Industry: Banking

Role Purpose

• To achieve business growth for the bank by acquiring new profitable customers, and selling Corporate Banking products while also promoting sales of other products and services of the bank to increase wallet shares within existing customers. This incorporates prospecting for new business as well as managing customer expectations to sustain a strong business relationship.

Key Responsibilities

• To create and manage Corporate Banking relationships and ensure optimal sales to all the customers being treasury customers, retail by way of joint calls and cross-selling.
• Creatively tailor products to meet individual customer needs.
• Grow the corporate banking customer base by recruiting new customers and wallet sizing to the existing customers to attain high returns.
• To manage customers’ relationship by making sure that all the complaints raised are resolved within a reasonable and agreed time.
• Work in close partnership with credit team, Branch Managers, Head Corporate Relationship Management, and Director Corporate Banking to ensure that the credit requests for new and existing facilities are correctly prepared in accordance to the banks policies
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• Recommended credit requests for approval to relevant authorities, after consideration of individual case merits.
• Provide feedback to Unit Head and Corporate Director, or relevant parties in regards to facilities within the bank.
• Liaise and provide leadership to corporate bankers in areas of expertise particularly in regards to the provision of facilities to customers.

Academic qualifications

Essential

• University Degree preferably in a Business related field. Having a postgraduate or Banking qualifications will be an added advantage.

Work experience & skills

Essential

• Minimum of 5 years’ experience in commercial banking

Key Performance Indicators

• Sound IT proficiency
• An appreciation of Risk Management and Knowledge of internal controls
• Excellent cross-cultural people management skills, Team Motivation and Leadership competence

Applications: Send your CV to; cv@workforceconsult.com