Digital Marketing and Creative Officer
Job Description
Career Opportunities at Radiance Microfinance Bank
RMB Bank is expanding its team and is looking for experienced, driven professionals to fill two positions in our Legal and Finance functions. If you are looking to build your career in a dynamic, fast-paced banking environment, we would like to hear from you.
Digital Marketing and Creative Officer
Job Summary
The Digital Marketing and Creative Officer is responsible for developing, executing, and optimizing the bank’s digital marketing strategy while leading creative content production across all customer touchpoints. This role blends strategic digital marketing expertise with hands-on creative direction to build brand awareness, drive product adoption, and support customer acquisition and retention goals all within the regulatory framework governing financial services marketing.
Key Responsibilities
Digital Marketing Strategy
- Develop and implement integrated digital marketing campaigns across social media, email, SEO/SEM, display advertising, and the bank’s website
- Manage the bank’s digital advertising budget and optimize spend for maximum ROI
- Monitor and analyse campaign performance using analytics tools (Google Analytics, Meta Business Suite, etc.) and report on KPIs
- Support product launches (loans, savings accounts, cards, mobile banking features) with targeted digital campaigns
- Manage the bank’s presence and reputation across social media platforms
Creative Direction & Content
- Lead the design and production of marketing collateral: social media assets, video content, email templates, banners, and branch materials
- Ensure all creative output aligns with brand guidelines and maintains a consistent visual identity
- Oversee copywriting for campaigns, ensuring messaging is clear, compliant, and customer-focused
- Manage relationships with external agencies, freelance designers, and production vendors when needed
Compliance & Governance
- Ensure all marketing content complies with banking regulations, advertising standards, and internal risk/compliance requirements
- Work closely with Legal and Compliance teams to review and approve campaign materials before launch ajira
- Maintain accurate records of campaign approvals and regulatory signoffs
Cross-functional Collaboration
- Partner with product, sales, and customer experience teams to align marketing initiatives with business objectives
- Collaborate with IT/digital banking teams on website, app store, and digital platform content
- Support internal communications and employer branding initiatives as needed
Qualifications
- Bachelor’s degree in marketing, Communications, Graphic Design, or a related field
- 3+ years of experience in digital marketing, with at least 2 years in a creative or design in a Financial or Telecommunication industry.
- Prior experience in banking, financial services, or a highly regulated industry preferred
- Proven track record of managing successful digital campaigns and creative projects
Skills & Competencies
- Strong proficiency in design tools (Adobe Creative Suite, Canva, Figma)
- Solid understanding of digital marketing platforms (Google Ads, Meta Ads Manager, email marketing tools, CMS platforms)
- Excellent copywriting, storytelling, and brand communication skills
- Strong analytical skills with the ability to translate data into actionable insights
- Proven track record of managing successful digital campaigns and creative projects
- Excellent project management and organizational skills
- Ability to work under tight deadlines in a fast-paced environment
How to Apply
All applications should be forwarded to career@rmfb.co.tz quoting the position title in the subject line, before 09th October 2026.
RMB Bank is an equal opportunity employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce. Female candidates and people living with disabilities are strongly encouraged to apply for these positions.
RMB Bank does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Only shortlisted candidates will be contacted.