Digital Products Manager

INDUSTRY: BANKING

HR World Ltd on behalf of our client, we are looking for a Digital Products Manager responsible for designing and driving implementation of digital products and digital sales, including digital lending through strategic partnership MNOs and Fintech.

Responsibilities:

• Drive fundamental transformation of the bank’s digital product offerings to support the business goals and make informed decisions regarding the product’s strategy and road maps and follow through with delivery.
• Ensuring effective migration of customers from traditional products to digital products to embrace digital journey transformation.
• Guaranteeing consistent delivery of across all digital solutions developed to ensure high quality customer experience.
• Ensuring all digital projects have clearly defined metrics to evaluate success and continuous measurable improvement.
• Working closely with management to identify and prioritize potential digital projects.
• Work closely with clients, partners, and business areas to champion and execute on the strategy and road maps and create end-to-end customer journeys for current and future product offerings.
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• Manage total performance of digital products to meet critical business metrics, including traffic, user satisfaction, consumer engagement, and financial result
• Implement and grow a competitive intelligence for digital products, including analysing competitors’ products and communicating competitive threats and opportunities to the bank’s leadership team
• Keeping track of key developments in the digital space across all industries to continually identify new ideas, tools and trends that could provide opportunities for new developments
• Identifying potential digital start-ups and companies in the market for partnerships with digital unit
• Budgeting for and enabling teams to experiment and build proof of concepts and projects to generate product ideas.

Qualifications:

• Bachelor's Degree preferably in ICT/Commerce and banking qualifications
• A master’s degree and/or management degree would be an added advantage
• A minimum of 5 years working experience in digital product management or related field

Interested candidates may send their CVS to career@hrworld.co.tz before 13th August 2025. Only successful candidates will be contacted