Field Sales Executive

Responsibilities

• Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
• Develop an implement an Annual customer call cycle.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Strategize and achieve company’s sales targets efficiently.
• Ensure to have effective ways for increasing sales & market share of the organization.
• To work upon enhancing the reach & extraction of the brands for the company.
• Competitors information / Key account negotiation, Coordination & to report market input on timely basis to the Management.
• Propose discount agreements to the Sales Manager for approval.
• To escalate to line supervisor/manager any service failures.
• To be more focused and follow-up on customer value added services.
• Execute work processes that affect the success of own role and contribute to the overall performance of the department.
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• Timely report issues to be raised to the higher level to get the appropriate support.
• Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
• To do customer satisfaction survey once a year…in order to know grey areas in service/ brand presence/ margins/ service demand.
• Act as the customers’ main point of contact, by leasing closely with the reevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
• Contribute to projects and assignments that have some impact on the department.
• On an ongoing basis, seek out and implement opportunities for continuous improvement within the operation domain.