Head Human Resources

Location: Head Office, United Bank for Africa

Deadline: 13th July 2025

Job Objective(s)

To plan, direct and oversee the implementation of the strategies of the Human Resources department and ensure provision of a highly skilled and effective workforce that will deliver on the subsidiary's strategic objective.
To ensure that HR practices in the Country subsidiary are in compliance with Tanzania's Standard Policies and local labour requirements.

Duties & Responsibilities

Propose and Implement Incentives

Propose and implement incentives that reward individual/group value-added initiatives to drive the performance-driven culture within the country subsidiary.

Culture Alignment Programs

Plan and manage culture alignment programs in the subsidiary to entrench the business culture.

HR Information System

Ensure an efficient and effective HR Information system is in operation.

Salary, Payroll, and Staff Benefits

Organize and supervise the Salary, payroll, and staff benefit administration within the region.

Staff Performance Management System

Responsible for the effective service delivery of the Staff Performance Management System within the region.

Perform other duties as assigned by immediate supervisor.

Key Performance Indicators

Staff Retention rate
Customer satisfaction index
Staff Performance Improvement Index
Timeliness and quality of processing staff related issues
Compliance to Service level agreements with Internal Clients
HR Cost to Income ratio
Overall Staff morale
Culture compliance index

Key Competency Requirements

Knowledge

Banking Operations (Domestic & International Operations) is desirable
Human Resource Management
Global best practices in HR

Skill/Competencies

Leadership/Supervisory
Coaching/counseling
Interviewing Skills
Team building/conflict management
Organization & coordination
General managerial/administration
Customer service
Negotiation
Accounting
Technology Awareness
Interpersonal skills
Computer appreciation / data entry (word-processing/Spreadsheet/graphics)
Communication (oral & written)

Job Requirements

Education

A Good University degree with a minimum of lower second in any related discipline
Human Resources Certification and MBA will be an added advantage

Experience

At least 10 years post-qualification experience with 3 years in a management position and in a human resource management position. Banking experience will be an added advantage.

Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through:
Email: recruitment.tanzania@ubagroup.com
Email subject: Application for Head Human Resources - JULY 2025
Deadline: 13th July 2025

Kindly note that, only shortlisted candidates will be contacted!