Hotel General Manager

HOTEL GENERAL MANAGER
LOCATION: ZANZIBAR
HR WORLD on behalf of our reputable client we are looking for a Hotel General Manager who will be in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience.

RESPONSIBILITIES;

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
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• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
  
  

QUALIFICATIONS;

• Bachelor’s Degree in Hotel Management or a related field.
• At least 15 years experience in the hospitality industry.
• Good Communication & PR Skills
• Good Exposure on operating softwares for Hospitality sector.
• Prioritizing, time management and organizational skills.
  
  

Interested candidates may send their CVs to recruitment@hrworld.co.tz before 02nd June 2023