Job Vacancy – IT Manager

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. MSF is therefore guided by the principles of neutrality and impartiality. These principles must apply to all MSF staff.

Main Purpose

Planning, coordinating, and ensuring the autonomous implementation, maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users and Logistic experts in the mission, in accordance with MSF standards, policies and protocols, in order to guarantee the efficient use of all IT and Telecom services and infrastructure. Providing appropriate high-level technical support to his/her Logistics Coordinator. Managing IT Staff’s activity within the mission and if applicable regionally.

Accountabilities

• Managing other IT Staff workload, planning, and quality of service both within the mission and regionally if applicable.
• Managing the relationship with IT vendors and service providers.
• Responsible for the quality and level of service provided to our users.
• Monitoring, maintaining, and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures, as well as actual and future needs.
• Adapting and ensuring compliance of general IT and Telecom policies, guidelines, and documents in order to meet mission’s specific needs, as well as ensuring their implementation to enable the development of the mission in perfect working conditions upon validation from the Logistics Coordinator.
• Preparing and collaborating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process. Preparing all technical content related to national tenders for IT and Telecom deployment and participating in the selection.
• Supervising, implementing and improving data security protocols (data saving, firewall, user access right, backup, equipment and software security, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency [in case ICT (Information and Communications Technology) Supervisor(s) is/are not present in the project/mission].
• Supervising IT staff and providing high-level technical support to the Logistics Coordinator.
• Managing IT Staff’s activity within the mission and if applicable regionally.

Minimum Educational Qualification:

• University or technical school diploma with certification in network or server administration

Experience:

• Essential at least five years of working experience in IT function.
• Desirable previous experience with MSF or other NGOs and working experience in developing countries.

Knowledge:

• Expertise in latest version of Microsoft Operating System and business applications (Office365)
• Understanding of Server Management (latest version of Microsoft Operating System, Active Directory) and virtualization (Hyper-V)
• Good knowledge in Network Administration (LAN, VLAN, network policies and protocols)
• Good knowledge of computer hardware and maintenance processes, IT security best practices and IT service management tools (ITSM)
• Understanding of radio telecommunication concepts (HF, VHF, GSM, satellite)
ajira
• Teaching and supporting skills
• People and Project management skills

Languages:

• B2 English level required
• Local language (Sawhili) is essential

Competencies:

• People Management and Development L2
• Commitment to MSF Principles L2
• Behavioral Flexibility L3
• Results and Quality Orientation L3
• Teamwork and Cooperation L3

Working Conditions & Benefits:

• Contract: Full-time (100%), fixed-term contract (renewable subject to performance and operational needs).
• Duty station: Dar es Salaam, with occasional travel to project locations as required.
• Working hours: As per MSF Tanzania working schedule, 5 days/week; flexibility may be required depending on operational priorities and closing periods.
• Benefits: MSF provides a benefits package in line with national labour law and MSF internal policies, which may include medical insurance, paid annual leave, public holidays, pension/social security contributions, and other mission-level benefits.

This job description may be amended in line with the activities or evolution of the Mission. Women, or any person feeling like being part of a minority is encouraged to apply. MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse. All interested candidates shall submit their motivation letter, CV, copy of relevant professional certificates, and any supporting document to prove your IT skills no later than Monday, 23rd February 2026 at 17:00 PM (EAT). Please quote the job title on the email subject “IT Manager.”

Please send your application to the email address MSFCH-Tanzania-Recruitment@geneva.msf.org  The applications can also be submitted at MSF offices situated at Uporoto Street, Plot No.74, House No.22, Ursino Estate, Victoria, Dar es salaam, or in Nduta Refugees Camp, Kibondo District or MSF Guest House Kibondo or at MSF office situated in Liwale, Lindi.

ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED. If you receive no contact within 6 weeks, you can consider that you have not been pre-selected The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact MSFCH-Tanzania-PAM@geneva.msf.org  

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together for the social mission of MSF to create better outcomes for the patients and the communities we work with. We welcome applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will, therefore, undergo reference checks.

Please note that applying to MSF is free of charge, MSF does not charge applicants to consider their application.