Key Account Manager-VGE

Description

Job Responsibility

• Demonstrates a good understanding of procedures and concepts through extensive sales experience, advising on appropriate solutions for customer needs and requirements;
• Delivers sales activities around acquisitions, retentions and care within assigned sales segment (including Consumer or Business);
• Meets sales quotas as set out by team, in line with Vodafone standards, and within timeframes;
• Understands the customer's industry and develops a customer specific strategy and business plan in line with Vodafone's product and service portfolio;
• Works collaboratively with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost or margin;
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• Uses strong communication skills to exchange ideas and information in a concise and logical way to support the delivery of negotiations and signing up contracts with small subjects;
• Influences customer's decisions through specific sales skills and product and industry knowledge;
• Effectively interacts with account management team in order to seamlessly manage the onboarding and implementation of new customers and deliver handovers;
• Cooperates with internal teams (e.g. technology, marketing, Commercial planning) on the preparation of individual business customer solutions based on customer requirements;

Skills & Qualification

Must have technical/professional qualifications: 

• Bachelor in Business Administration or equivalent
• Basic account knowledge
• Experience in handling Key Accounts
• Experience in sales and  service minimum 1 year
• At least 3 years of progressive experience Sales, Marketing and Customer relations supervision.
• Computer knowledge essential
• Ability to communicate fluently in English