Relationship Manager

Industry: Banking 

Job Type: Full Time 

Job Location: Mwanza 

Minimum Education: Bachelor's degree 

Required Experience: 3 years 

Job Purpose

To achieve business growth for the Bank by acquiring new profitable customers, and selling Banking products while also promoting sales of other products and services of the Bank to increase wallet share within existing customers. This incorporates prospecting for new business as well as managing customer expectations to sustain strong business relationships. 

Job Qualifications / Experience 

• University degree of its equivalent and relevant professional qualification in Banking, Accounting or Finance 
• Knowledge and effective application of all relevant banking policies, processes, procedures, and guidelines to consistently achieve required compliance standards or benchmarks.
• To manage the customers relationships to ensure retention by making sure that all complaints raised by them are resolved within a reasonable and agreed time Be conversant with the KYC requirements.
• Undertake actions to ensure compliance and report suspicions.
• Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with.
• Interpersonal skills to create and maintain relevant business networks, and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance
• Technical skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high-quality standards or benchmarks. 
• Knowledge of Banking products as well as other relevant products. 

*Only Shortlisted candidates will be contacted" 

Please share your CV to jobs@favoritegroup.co.tz