Relationship Officer - SME

RELATIONSHIP OFFICER - SME
INDUSTRY: BANKING
HR World Ltd, on behalf of our client, we are seeking a Relationship Officer - SME to ensure business growth in both assets and liabilities, maintain quality and compliance, and manage relationships across their segment.

RESPONSIBILITIES;
• Collaborate with Branch staff to assist clients in fulfilling SME segment banking needs.
• Develop and maintain professional understanding of customer base to assist deepening current banking relationships in SME segments.
• Ensure development and growth of quality assets, liabilities, and revenues for the SME segment.
• Proactively alert responsible teams in the bank with respect to any potential issues with customers.
• Develop and oversee relationships with clients to ensure top level customer experience.
• Perform as key contact point for portfolio of SMEl segment clients dealing with routine matters throughout range of services and products.
• To ensure “Know Your Customer” requirements as prescribed by the bank are duly adhered to.
• Derive insight of competitors and market activities in general and effectively feedback to management for appropriate decision making.
ajira• Maximize sales referral opportunities by working with other internal and external stakeholders, and ensure maximum product penetration, in a 3600 view, to customers.
• Maximize customer profitability by enhancing product usage and optimum number of products per customer through cross selling.
• Perform any other duties as assigned by your supervisor.

QUALIFICATIONS;
• Bachelor's Degree in Banking or relevant professional qualification in Finance or Marketing
• A minimum of 7 years experience
• Background in a SME environment of which minimum of 2 years relevant working experience in similar position
• Strong credit appraisal and marketing skills with ability to interpret financial information
• A good understanding of the general, economic, political and business environment of the country
• Excellent communication (written and Verbal) in English and Swahili
• Computer literacy and knowledge of new evolving technology systems

Interested candidates may send their CVs to career@hrworld.co.tz before 20th July 2024