Retail Sales Officer

RETAIL SALES OFFICER
INDUSTRY: MANUFACTURING
LOCATION: TUNDUMA
HR World Limited on behalf of our client we are looking for a Retail Sales Officer who will manage depot operations, handle service walk in, online and telephone enquiries and convert them to orders.

RESPONSIBILITIES;

• Achieve monthly sales targets with focus on Solution business
• To handle walk-in customer enquiries and follow-up on leads received via other channels
• Manage installers within region – Engage and recruit
• Help customers make selection by possessing excellent product knowledge and actively promoting solution selling
• To prepare proforma invoices, key in confirmed orders and invoice
• Confirm customer payments with FI team
• Ensure report is reconciled before close of business and sent to DSM
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• Receive customer complaints and resolve as per SOP
• In-charge of all inventories at the depot – replenish stock of standard material as per stocking matrix
• Petty cash management
• Manpower supervision of outsourced staff
• Ensure compliance to Service Centre SOP
  
  

QUALIFICATIONS;

• Undergraduate Degree in Business Management
• Min 3 years’ experience
• Good negotiation skills and decision making
• Excellent customer service
• Good communication and listening skills
• Ability to work long hours as and when required
  
  

Interested candidates may send their CVs to career@hrworld.co.tz before 06th February 2024