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Sales and Ticketing Agent
Kenya Airways
Job Description
Brief Description
To provide excellent service to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty
Detailed Description
• To do Reservations and ticketing for all KQ clients to generate sales.
• Fare quotes to all KQ clients to provide the best applicable fares and generate sales
• To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
• Printing and reconciling of sales returns to account for daily sales.
• To promote all KQ products to create awareness and generate sales
• To promote direct telephone sales so as to reduce distribution costs and generate sales
- ‘O’ level Division III
- IATA/UFTAA diploma/basic airline fares and ticketing